Customer Support Operations Manager
3 dni temu
We are looking for a skilled customer support specialist to join our Financial Crime Operations team. As a Phone Fraud Analyst, you will be responsible for delivering first-class customer service to our global customer base.
Your Responsibilities- Provide exceptional customer service across multiple channels, including phone, live chat, and other support platforms.
- Represent the company professionally in all customer interactions.
- Collaborate with internal teams to ensure quick and effective resolutions.
- Contribute to the continuous improvement of customer support processes.
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Customer Support Engineering Manager
6 dni temu
Kraków, Lesser Poland TN Poland Pełny etatAbout the JobTN Poland is seeking a seasoned Cloud Networking Solutions Expert to join our Technical Services team.In this role, you will be responsible for leading a group of technical support engineers and ensuring that we provide the highest level of service to our customers.Key ResponsibilitiesLead a team of technical support engineers in supporting...
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Kraków, Lesser Poland careersinpoland Pełny etatWe are seeking a skilled Customer Support Specialist to join our team in Fintech Operations.About the RoleThe ideal candidate will have strong communication skills, both verbal and written, and be fluent in Swedish and English. They will be responsible for handling customer inquiries, performing administrative tasks, and providing technical support to...
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Junior Operations Specialist in Customer Support
2 godzin temu
Kraków, Lesser Poland AirHelp Pełny etatJunior Operations Specialist in Customer Support (Arabic and French)Department: Customer OperationsEmployment Type: Full TimeLocation: KrakówReporting To: Maciej MazanCompensation: 5500 - 7000 PLN gross (plus up to 3000PLN performance bonus)/monthDescriptionAre you a multilingual problem solver looking forward to helping air passengers globally with their...
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Kraków, Lesser Poland TN Poland Pełny etatTN Poland is a leading company in the FMCG sector, and we're looking for a talented Senior Customer Support and Logistics Manager to join our team. In this role, you will be responsible for overseeing the entire logistics and supply chain operation, including order management and customer satisfaction.You will work closely with other teams to implement...
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Network Operations Manager
6 dni temu
Kraków, Lesser Poland TN Poland Pełny etatTN Poland offers a challenging opportunity for an IT Service Delivery Manager to join our team. As part of our organization, you will be responsible for driving remote support for a wide range of service delivery management activities. This includes first call resolution for Support Services and End User Compute (EUC) services, RMA process, incident log...
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Support Operations Director
7 dni temu
Kraków, Lesser Poland Cisco Pełny etatCisco is a global leader in the technology industry, and our EMEA Support team is responsible for delivering exceptional customer experiences across Europe, the Middle East, and Africa.We are looking for a highly skilled Technical Support Manager to join our team and lead a group of Technical Support Engineers who provide assistance to customers with...
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Marketing Operations Manager
2 dni temu
Kraków, Lesser Poland Capgemini Pełny etatMarketing Operations ManagerWe are seeking an experienced Marketing Operations Manager to join our team. As a key member of our marketing department, you will be responsible for driving best practices and recommending improvements in day-to-day operations.Your primary focus will be on optimizing the success of bid support activities through analysis,...
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Customer Support Team Lead
3 dni temu
Kraków, Lesser Poland Splunk Pełny etatJob OverviewSplunk is seeking a highly experienced Technical Support Manager to lead our EMEA Support team. As a key member of our customer success organization, you will be responsible for managing a team of Technical Support Engineers who deliver exceptional customer experiences.Your primary role involves driving business objectives around customer...
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Customer Service Operations Specialist
3 dni temu
Kraków, Lesser Poland AirHelp Pełny etat**Job Overview**AirHelp is seeking a skilled and multilingual individual to join its Global Operations Team as a Junior Specialist in Customer Support. The ideal candidate will have a passion for helping air passengers navigate complex flight disputes and provide exceptional customer service.
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Security Support Manager 31454
2 dni temu
Kraków, Lesser Poland Splunk Pełny etatJoin us as we pursue our disruptive new vision to provide a world-class, real-time observability platform that combines logging, metrics monitoring and distributed tracing. Due to the Global growth of our customer install base, we are hiring a Technical Support Manager to join our EMEA Support team This role leads a team that takes pride in delivering an...
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Junior Operations Specialist in Customer Support
1 dzień temu
Kraków, Lesser Poland AirHelp Pełny etatDepartment: Customer OperationsLocation: KrakówCompensation: 5500 - 7000 PLN gross (plus up to 3000 PLN performance bonus)/monthDescription: Are you a multilingual problem solver looking forward to helping air passengers globally with their delayed, cancelled, or overbooked flights? Join our global Operations Team (25 nationalities and counting) as a Junior...
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Operations Support and Delivery Manager
6 dni temu
Kraków, Lesser Poland TN Poland Pełny etatAbout the RoleThis is an exciting opportunity to join our team as a Service Delivery and Operations Coordinator. You will be responsible for ongoing operations and continuous improvement initiatives, ensuring that the level of service is continuously improving.Main ResponsibilitiesMonitoring current operations within the team on a daily basis, managing the...
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Junior Operations Specialist in Customer Support
4 tygodni temu
Kraków, Lesser Poland AirHelp Services Poland Sp. z o.o. Pełny etatAre you a multilingual problem solver looking forward to helping air passengers globally with their delayed, cancelled, or overbooked flights? Join our global Operations Team (25 nationalities and counting) as a Junior Specialist in Customer Support and make a difference for air travelers while being supported by our proprietary Artificial...
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Junior Operations Specialist in Customer Support
3 tygodni temu
Kraków, Lesser Poland AirHelp Services Poland Sp. z o.o. Pełny etatAre you a multilingual problem solver looking forward to helping air passengers globally with their delayed, cancelled, or overbooked flights? Join our global Operations Team (25 nationalities and counting) as a Junior Specialist in Customer Support and make a difference for air travelers while being supported by our proprietary Artificial...
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Customer Support Specialist
4 dni temu
Kraków, Lesser Poland TN Poland Pełny etatJob OverviewThe Customer Support Specialist is a key member of the SME Services team within MS Operations in the Nordic & Baltic SME Services organization. This role is responsible for handling inquiries from SME-sized merchants who are customers of Nets.ResponsibilitiesHandling emails, chats, and calls from customers with either acquiring or technical...
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Support Experience Manager
6 dni temu
Kraków, Lesser Poland TN Poland Pełny etatWe are looking for an experienced Support Experience Manager to lead our customer support efforts in Poland. As a key member of our team, you will be responsible for delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesTeam Management: Lead and manage a team of customer support specialists.Customer Engagement: Develop...
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Accounting Operations Manager
6 dni temu
Kraków, Lesser Poland Thrivity - Consulting, Backoffice Operations, Soft Landing Pełny etatJoin our team as a Senior Financial Analyst and play a key role in supporting the growth of an innovative company in the battery technology sector.You will be responsible for developing and implementing effective financial processes, analyzing financial data to inform business decisions, and collaborating with cross-functional teams to drive process...
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Customer Support Operations Manager
7 dni temu
Kraków, Lesser Poland TN Poland Pełny etatRole Overview:This position requires collaboration with all departments supporting SC in terms of solving issues and implementing business actions. The ideal candidate will have strong relationships within the Cluster Supply Chain and Business Unit Supply Chain teams.Key Tasks:Support Initiatives: Assist in improving Capability Center service...
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Revenue Operations Manager
6 dni temu
Kraków, Lesser Poland FyrFly Venture Partners Pełny etatBeekeeper is an innovative, award-winning SaaS technology company in a growing market with global operations and high ambitions. As Business Process Optimization Specialist, you will play a critical role in managing sales commissions and optimizing operations across Sales, Customer Success, and Partner Channel teams.As a key member of our Revenue Operations...
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Customer Success Network Manager
7 dni temu
Kraków, Lesser Poland Meraki, LLC Pełny etatThe OpportunityWe're seeking an experienced Customer Success Network Manager to join our team. As a Customer Success Network Manager, you will be responsible for delivering exceptional customer support and ensuring timely resolution of issues.You will work closely with our clients and partners to understand their technical needs and provide tailored...