Fintech Customer Support Specialist with Latin American Focus
4 tygodni temu
We are looking for a skilled Fintech Customer Support Specialist with a strong focus on the Latin American market to join our team at Antal Sp. z o.o.
**Job Summary:**
This is a full-time role that involves providing exceptional support to clients from Portuguese or Spanish-speaking markets in the fintech industry.
**Responsibilities:
- Resolving issues in a timely manner and in-line with company procedures and standards
- Guiding customers and handling complaints by phone and email
- Monitoring financial markets situations and updates
- Administrative tasks in CRM
**Requirements:
- High proficiency in Portuguese or Spanish language (min. C1)
- Previous experience in customer service will be a plus
- Strong interpersonal skills with a focus on solving problems
- Interest in financial markets or a strong willingness to develop in a fintech company
**What We Offer:
- A full-time job and contract of employment
- Possibilities of development (hard and soft skills trainings)
- Additional benefits: sports card, medical care
- Quarterly financial bonuses
- An additional day off to celebrate your birthday
- A hybrid model of work in Warsaw office
**Estimated Salary Range:** PLN 40,000 - 60,000 per year, depending on qualifications and experience.
Check out other interesting jobs on https://en.antal.pl/candidates.
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