Technical Support Engineer

5 dni temu


Kraków, Lesser Poland Cognizant Technology Solutions Poland Sp z o o Pełny etat
Company Overview

Cognizant Technology Solutions Poland Sp z o.o. is a leading provider of digital business solutions, helping companies build stronger businesses through innovative technology services. Our offices are located in Gdansk, Wroclaw, and Krakow, offering a world of opportunities for professionals and graduates alike.

As a Tools Specialist, you will be part of a dynamic team responsible for data quality and support operations of Google's core online Geo products, primarily Google Maps. Your role will involve liaising between the Operations team and Engineering team, ensuring seamless technical functioning of the Ops teams.

Key responsibilities include analyzing and resolving tools and/or hardware problems, acting as a technology expert for Geo Operators and Program Managers, working closely with GDO program management and software engineering teams, coordinating tool releases and new updates, testing tool fixes/changes/new features, submitting code changes for tools, developing new tools/Dashboard, diagnosing global geo problems, and responding to support tickets.


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