Aktualne oferty pracy związane z Technical Support Specialist - Kraków, Lesser Poland - Antal
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist T1
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
13 godzin temu
Kraków, Lesser Poland TTEC Pełny etatBe the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Technical Support Specialist - German-English, working remotely in Bulgaria, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.What...
Technical Support Specialist
1 tydzień temu
Job Description:
We are seeking a skilled Technical Support Specialist to join our team at Antal. As a Production Support Engineer, you will play a crucial role in ensuring the smooth operation of our systems.
About the Role:
In this position, you will be responsible for investigating system failures and incidents reported on the services supported. You will communicate with various Business & IT teams, perform root-cause analysis and production fixes, and work as a part of a global team.
Key Responsibilities:
- Investigate system failures and incidents reported on the services supported
- Communicate with various Business & IT teams
- Perform root-cause analysis and production fixes
- Work as a part of a global team
- Flexibility to work in shifts and provide on-call support
Requirements:
To be successful in this role, you will need strong written and oral English skills, with the ability to work with a global virtual team across multiple regions. You should have proven experience as a production technical support engineer, excellent problem-solving and root cause investigation skills, and understanding of IT Infrastructure.
Desired Skills:
IBM, Proxy, Protocols, Java, Unix, Linux, Oracle database, SFTP, FTPS, AS2, SOAP, SwiftNet, FileAct, InterAct, MQ, APIs
About Us:
Antal is a leading recruitment agency that specializes in placing top talent in various industries. We value innovation, teamwork, and customer satisfaction.
