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German Customer Support Professional

1 tydzień temu


Wrocław, Województwo dolnośląskie, Polska Genpact Pełny etat

German Customer Support Professional

We're looking for a highly skilled and experienced German-speaking customer support professional to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients through various communication channels.

Responsibilities:

  1. Respond to customer inquiries in German in a timely and professional manner.
  2. Resolve customer issues efficiently and effectively.
  3. Work closely with internal stakeholders to ensure seamless delivery of services.
  4. Develop and maintain knowledge of our products and services.
  5. Provide feedback to improve processes and procedures.

Requirements:

  • Bachelor's degree in a related field.
  • Minimum 2 years of experience in customer service or a related field.
  • Excellent communication and interpersonal skills.
  • Fluency in German is required.