Customer Success Advocate

5 dni temu


Katowice, Silesia, Polska Fastenal Europe, Ltd. Pełny etat

At Fastenal Europe, Ltd., we are seeking a Customer Success Advocate to join our team.

About the Role

The Customer Success Advocate will be responsible for building and maintaining relationships with our customers to ensure their success and satisfaction with our products and services.

Main Responsibilities
  • Develop and execute customer success plans to meet customer needs and goals.
  • Build and maintain relationships with key customers and stakeholders.
  • Identify and pursue new business opportunities.
  • Collaborate with internal teams to drive customer satisfaction and loyalty.
Requirements

To succeed in this role, you must have:

  • A minimum of 2-3 years of experience in customer-facing roles.
  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving skills.
  • Proficiency in Microsoft Office Suite.
  • Ability to work in a fast-paced environment and meet deadlines.


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