IT Support Team Coordinator Role for Network Operations

6 dni temu


Warszawa, Mazovia, Polska emagine Polska Pełny etat

Our client, emagine Polska, seeks a seasoned IT Support Team Coordinator to oversee day-to-day network operations. This role is ideal for an individual with excellent communication skills and experience in managing IT operations.

About the Role

The successful candidate will be responsible for coordinating tasks with day-to-day operations in the Network Area, ensuring high-quality task delivery and maintaining positive relationships within the team. Key responsibilities include:

  • Organizing and monitoring tasks to ensure timely completion
  • Maintaining high-quality standards in task delivery
  • Building and maintaining good relations within the team
  • Supporting new joiners' onboarding and ongoing competency development
  • Identifying opportunities for service improvement and optimization
  • Collaborating with internal and external customers, as well as responding to escalations
  • Working with stakeholders to drive project success

Requirements

To excel in this role, you will need:

  • Excellent English language skills (spoken and written)
  • Solid knowledge of ITIL processes
  • Strong understanding of systems and solutions supporting the Networking area
  • Good communication and interpersonal skills

Salary Information

We offer a competitive salary for this role, estimated at around 60,000 PLN per month, depending on qualifications and experience. We encourage candidates with IT-related education and prior experience in managing or coordinating IT operations to apply.



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