Technical Support Specialist for Temenos T24
2 tygodni temu
We are seeking a highly skilled Technical Support Specialist to join our team in CBP Technology and Infrastructure block. The ideal candidate will have experience working with Temenos T24/Transact and possess excellent analysis, troubleshooting, and debugging skills.
Key Responsibilities- Analyzing and troubleshooting reported technical issues in prioritized order, collaborating with experts from various CBP teams and Temenos.
- Liaising with Temenos teams to ensure product problems are understood and resolved.
- Supporting CBP's migration and release events, functional and non-functional testing activities, including performance testing.
- Planning, implementing, and testing technical features and improvements in CBP.
- Identifying, evaluating, and mitigating technical risks.
- Sharing knowledge with team members and coaching less experienced experts.
The successful candidate will have several years of hands-on technical experience working with Temenos T24/Transact, excellent analysis and troubleshooting skills, and a background in application development or engineering. They will also have solid knowledge and experience with the Oracle stack, Linux, and multi-server environments, as well as hands-on experience with scripting tools and programming languages like Java.
The ideal candidate will also have good communication skills, fluency in English, and familiarity with Temenos technical frameworks, design studio, updates, and upgrades. Nice-to-have skills include experience with logging and monitoring tools, integration technologies, and application virtualization and containerization technologies.
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