Technical Support Specialist

3 tygodni temu


Gdańsk, Pomerania, Polska b2bnetwork Pełny etat
Job Description

As a key member of the CBP Technology and Infrastructure block, you will be contributing to the technical support team for Temenos T24. Your main responsibilities will include analyzing and troubleshooting technical issues, liaising with Temenos teams to resolve product problems, and supporting migration and release events.

Key Responsibilities
  • Collaborate with experts from various teams to analyze and troubleshoot technical issues.
  • Liaise with Temenos teams to ensure product problems are understood and resolved.
  • Support migration and release events, including functional and non-functional testing activities.
  • Plan, implement, and test technical features and improvements.
  • Identify, evaluate, and mitigate technical risks.
  • Share knowledge with team members and coach less experienced experts.
Requirements

To be successful in this role, you will need several years of hands-on technical experience with Temenos T24/Transact, excellent analysis and troubleshooting skills, and a solid knowledge of the Oracle stack. You should also have experience with Linux and multi-server environments, scripting tools, and programming languages like Java.

Additionally, you should be familiar with Temenos specific skills such as Temenos Technical Frameworks, Temenos Design Studio, and OFS. Experience with logging and monitoring tools, knowledge of various integration technologies, and experience with application virtualization and containerization technologies are also desirable.

This is a great opportunity to join our team at b2bnetwork and contribute to the success of our technical support team.



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