Customer Support Expert
1 dzień temu
At AVSystem, we're on a mission to shape the future of IoT solutions for enterprises. As a Customer Support professional, you'll play a key role in delivering cutting-edge technologies that directly impact our clients' success.
Job SummaryWe're seeking an experienced and proactive Customer Support expert to join our team. In this role, you'll be responsible for implementing IoT solutions, providing technical support, and collaborating with our Product Team to drive innovation.
Key Responsibilities- Implement IoT solutions and provide ongoing technical support to ensure successful client onboarding and optimization.
- Analyze customer requirements and feedback to inform product development and maintain detailed technical documentation.
- Manage technical accounts and oversee Proof of Concepts (PoCs) to ensure accurate configuration and thorough testing.
- Conduct training sessions, workshops, and presentations to empower clients in fully utilizing IoT solutions and meeting their business needs.
- Bachelor's degree in Computer Science, Telecommunications, or a related field.
- Several years of experience in the IT/IoT industry, particularly in customer-facing roles.
- Strong knowledge of computer networks, protocols, and tools (e.g., Wireshark, tcpdump).
- Proficiency in testing and familiarity with Linux-based systems (e.g., Ubuntu, Debian).
- Programming skills in any relevant language.
- Fluent in Polish and English with strong communication skills.
- Quick learner with a proactive approach to problem-solving.
- Competitive salary based on your experience: $80,000 - $110,000 per year.
- Flexible working hours and a relaxed work atmosphere.
- Opportunities to work with international clients and gain exposure to the exciting IoT industry.
- Autonomy in client interactions and direct influence on our products and the IoT landscape.
- Professional development opportunities, including training and conferences.
- Comprehensive benefits, including medical care, a Multisport card, and access to an onsite gym and chillout space.
-
Customer Support Expert
1 miesiąc temu
Pawia , Kraków, Polska Cornerstone OnDemand Pełny etatJob OverviewThe Customer Support Expert is a key member of Cornerstone's support team, dedicated to delivering exceptional support experiences for our global customer base.
-
Technical Support Expert
2 tygodni temu
Pawia , Kraków, Polska Cornerstone OnDemand Pełny etatJob DescriptionWe are seeking a highly skilled Technical Support Expert to join our team at Cornerstone OnDemand.Company Overview:As a Technical Support Expert, you will be part of a strong Advanced team delivering world-class support for our SaaS solutions. You must be genuinely excited to help our customers resolve issues and use your extensive...
-
Customer Support Expert with German Language Proficiency
1 miesiąc temu
Kraków, Polska Motorola Solutions Pełny etatJob SummaryWe are seeking a skilled Customer Support Expert to join our Technical Support Operations team at Motorola Solutions. As a key member of this team, you will provide second-line user support for various devices and troubleshoot technical issues using your analytical skills.About the RoleThis is a fantastic opportunity to develop your technical...
-
Customer Support Specialist
2 miesięcy temu
Kraków, Polska HAYS Pełny etatCustomer Support SpecialistKrakówNR REF.: 1189889Hays IT Contracting is a cooperation based on B2B rules. We connect IT specialists with the most interesting, technological projects on the market.Join the group of 500 satisfied Contractors working for Hays’ clients!For our Client we are currently looking for Candidates for the position of:Customer Support...
-
Customer Support Specialist
1 miesiąc temu
Kraków (hybrid), Polska HAYS Pełny etatCustomer Support SpecialistKraków (hybrid)NR REF.: 1190389Hays IT Contracting is a cooperation based on B2B rules. We connect IT specialists with the most interesting, technological projects on the market. For our client we are currently looking for Candidates for the position of Customer Solutions Specialist/ Customer Support Specialist.Work model: ...
-
Customer Support
6 miesięcy temu
Kraków, Polska Trimble Pełny etatYour title: Customer Support Agent Job location: Poland, Krakow Our Department: Operations - Customer Support As a 1st Line Customer Support Agent, you are the first contact towards customers via phone and / or mail created tickets. The job is to provide technical support and customer service to customers using the Trimble Transportation products...
-
Customer Support Specialist
1 miesiąc temu
Kraków, Polska SCALEWORKS SP Z O O Pełny etatWelcome to Centage, we’re happy you’re applying! We think the most important thing about Centage, about working anywhere, in fact, is the people and how they interact.At Centage we foster an environment of caring, helpful, considerate, and empathic people. We think that’s the best environment to foster excellence and it is one of the things we care...
-
Customer Support Excellence Specialist
3 tygodni temu
Pawia , Kraków, Polska Cornerstone OnDemand Pełny etatCornerstone OnDemand - Job DescriptionAbout Us:We are Cornerstone OnDemand, a leading provider of cloud-based HR solutions. Our mission is to help organizations unlock their full potential through innovative technology and exceptional customer support.Job Title: Customer Support Excellence SpecialistSalary: $65,000 - $85,000 per year (dependent on location...
-
Customer Support Technical Specialist
2 tygodni temu
Aleja Pokoju , Kraków, Polska Black Label Pełny etatCustomer Support Technical SpecialistWe are seeking an experienced Customer Support Technical Specialist to join our team at Black Label, a leading IT services consultancy. As a key member of our support team, you will be responsible for providing exceptional technical support to our global clients.About Us:Black Label is a specialized IT services...
-
Expert AEC Technical Support Specialist
2 miesięcy temu
Kraków, Lesser Poland Autodesk Sp. z o.o. Pełny etatWe are looking for a highly skilled Expert AEC Technical Support Specialist to join our team at Autodesk Sp. z o.o.Job DescriptionCompany OverviewAt Autodesk, we empower innovators to make what's next possible. We believe in the power of design and the ability it has to shape the world around us.Job SummaryThis is an exciting opportunity to work with a...
-
Customer Support Manager
2 miesięcy temu
Kraków, Polska AltaReturn Pełny etatJob Description We are Allvue Systems, the leading provider of software solutions for the Private Capital and Credit markets. Whether a client wants an end-to-end technology suite, or independently focused modules, Allvue helps eliminate the boundaries between systems, information, and people. We’re looking for ambitious, smart, and creative...
-
Technical Support Expert
1 tydzień temu
Kraków, Polska Altimetrik Poland Pełny etatAltimetrik Poland is a pioneering digital enablement company that delivers cutting-edge solutions to businesses worldwide. Our unique approach combines innovation and expertise to drive growth and success.We are seeking a highly skilled Senior Support Specialist to join our team in Poland. This role offers an exciting opportunity to work on complex technical...
-
Data Visualization Support Expert
1 tydzień temu
Aleja Pokoju , Kraków, Polska Black Label Pełny etatAbout the RoleWe are seeking a highly skilled Data Visualization Support Expert to join our team at Black Label. This is an exceptional opportunity for individuals passionate about data visualization, problem-solving, and client support.
-
Highly Skilled Technical Support Expert
2 tygodni temu
Pawia , Kraków, Polska Cornerstone OnDemand Pełny etatThe role of Advanced Technical Support Specialist is a key position within our SaaS solutions team. We are seeking an experienced and passionate individual to provide world-class support to our customers.We are looking for someone who genuinely enjoys helping others resolve issues and can utilize their extensive problem-solving skills to deliver an...
-
Technical Support Specialist
1 miesiąc temu
Aleja Pokoju , Kraków, Polska Black Label Pełny etatAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Black Label. As a key member of our support team, you will be responsible for providing expert-level technical support to clients from around the world.
-
Junior Customer Support Specialist
7 miesięcy temu
Kraków, Polska Reality Games Pełny etatJob description We are currently looking for a Junior Customer Support Specialist with a strong desire to develop your skills! You will work on engaging and managing our community of 4,000,000 players, and hopefully, in the next few months, this number will go in to ten millions. For the right person, this is an opportunity to put your career into...
-
AutoCAD Technical Support Specialist with German
2 tygodni temu
Kraków, Lesser Poland Avenga Pełny etatWe are seeking an experienced Technical Support Specialist to join our team of tech enthusiasts at Avenga. The ideal candidate will have a strong background in problem-solving and troubleshooting, as well as excellent customer service and analytical skills.Job DescriptionThe successful candidate will be responsible for resolving customer issues reported via...
-
Telecommunications Support Specialist
4 tygodni temu
Kraków, Polska Motorola Solutions Pełny etatDelivering exceptional customer experiences is at the heart of everything we do at Motorola Solutions.We're committed to helping our customers stay connected and informed, no matter where they are in the world.As a Telecommunications Support Specialist with German language skills, you'll play a critical role in providing top-notch support to our global...
-
Customer Support Specialist for Financial Services
4 tygodni temu
Kraków, Lesser Poland Teleperformance Greece Pełny etatAbout the RoleThis is an exciting opportunity to work with a leading company in the financial services industry, providing customer support and ensuring seamless interactions. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service.Job DescriptionProvide timely and effective...
-
Customer Support Specialist
3 miesięcy temu
Kraków, Polska Billtrust Pełny etatAs a Technical Customer Support Specialist you'll act as a first point of contact for our B2B customers, troubleshooting, analyzing and setting the priorities for incoming requests, such as technical issues and questions. You will also partner with many internal stakeholders to provide them with the customer point of view, fact-based insights and data. ...