Expert AEC Technical Support Specialist

1 miesiąc temu


Kraków, Lesser Poland Autodesk Sp. z o.o. Pełny etat

We are looking for a highly skilled Expert AEC Technical Support Specialist to join our team at Autodesk Sp. z o.o.

Job Description

Company Overview

At Autodesk, we empower innovators to make what's next possible. We believe in the power of design and the ability it has to shape the world around us.

Job Summary

This is an exciting opportunity to work with a dynamic team and provide technical support to customers using Autodesk products.

Responsibilities

  • Provide timely, friendly, and efficient assistance to Autodesk customers on a variety of issues and questions.
  • Document problems and solutions in short and clear articles for our knowledge base.
  • Research, verify, and document product issues.
  • Manage customer expectations by providing timely updates on progress.

Requirements

To be successful in this role, you will need:

  • Professional experience in the Architecture, Engineering, Construction (AEC) industry.
  • Excellent written and verbal English and German communication skills.
  • A passion for helping people.
  • Aptitude for problem-solving.
  • Ability to thrive in a fast-changing environment.

Desirable Skills

  • Familiarity using Revit, Navisworks, or other Autodesk AEC and BIM/ACC products.
  • Customer service experience.

Salary

We offer a competitive salary of approximately 55000-65000 PLN per month, depending on your level of experience and qualifications.

What We Offer

We are committed to providing a supportive and inclusive work environment that allows our employees to grow and develop their careers.

Apply Now



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