Customer Support Expert with German Language Proficiency
2 tygodni temu
We are seeking a skilled Customer Support Expert to join our Technical Support Operations team at Motorola Solutions. As a key member of this team, you will provide second-line user support for various devices and troubleshoot technical issues using your analytical skills.
About the RoleThis is a fantastic opportunity to develop your technical expertise and work with a variety of radio communications technologies, including TETRA and LTE. You will have access to a physical lab equipped with different types of devices, allowing you to replicate and solve technical challenges efficiently.
Responsibilities- Provide second-line user support to customers worldwide
- Characterize, replicate, and solve technical issues using Kepner-Tregoe problem-solving methodology
- Collaborate with product and engineering groups to resolve complex customer issues
- Analyze customer queries and decide on channels to use for communication
- Work with various verticals, including governmental and commercial spaces
- Bachelor's degree in Engineering, Computer Science, Telecommunications, or a related field
- Minimum 3 years of experience in a Technical Support role
- Excellent verbal and written communication skills in English and German
- Strong analytical mindset and ability to understand system architecture
- Project management experience with multiple projects involving multiple stakeholders
- Intermediate-level certification and experience in radio communications/telecommunications (TETRA, LTE, Body Worn Cameras, DEMS, ITIL)
- Competitive salary: $85,000 - $110,000 per year
- Yearly salary increase based on individual performance
- Yearly bonus based on company performance
- PPE (Employee Pension Plan) and Employee Stock Purchase Plan (ESPP)
- Strong team-oriented culture and comfortable work conditions
- Remote work possibility and flexible working hours
We are an equal opportunities employer and welcome applications from diverse candidates.
-
Customer Service Expert with German Language Proficiency
3 tygodni temu
Kraków, Lesser Poland Antal Sp. z o.o. Pełny etatLooking to take your customer service skills to the next level? Join Antal Sp. z o.o., a global leader in recruitment and HR consulting, as a Customer Service Expert with German language proficiency.About Your Future Employer:Our client is a world-renowned manufacturing company with operations across Europe, Asia, and America. With a strong commitment to...
-
Customer Service Agent with German Language Proficiency
3 tygodni temu
Kraków, Lesser Poland Capita Pełny etatJob DescriptionWe are seeking an experienced Customer Service Agent with fluency in the German language to join our team. As a key member of our customer service department, you will play a crucial role in delivering exceptional support to our clients.
-
Customer Service Associate with German Language Support
1 miesiąc temu
Kraków, Lesser Poland Capita Pełny etatAbout the Role:At Capita, we're seeking a highly skilled Customer Service Associate to join our Trade Republic team. As a Customer Service Associate, you'll play a vital role in supporting our customers in German and English, ensuring they receive the best possible service.Key Responsibilities:Supporting customers in German and English via various...
-
Senior Customer Service Representative with German Expertise
1 miesiąc temu
Kraków, Lesser Poland Antal Sp. z o.o. Pełny etatAbout the Role:We are seeking a highly skilled Customer Service Expert with strong German language proficiency to join our team at Antal Sp. z o.o. as a Senior Customer Service Representative.Key Responsibilities:Act as the main point of contact for customer accounts, managing relationships and resolving queries in a timely and professional manner.Deliver...
-
Global Customer Service Expert with German Language Skills
4 tygodni temu
Kraków, Lesser Poland Antal Sp. z o.o. Pełny etatAbout the RoleWe are seeking a highly skilled Global Customer Service Expert to join our team at Antal Sp. z o.o. in a 100% remotely based position.Job SummaryThis is an exciting opportunity for a customer-focused individual to work as a Travel Customer Service Specialist, providing exceptional support to clients across the globe. The ideal candidate will...
-
Customer Service Representative
3 tygodni temu
Kraków, Lesser Poland Shell Pełny etatAbout the Role:">This position is part of Downstream Global Commercial and its core purpose is to deliver a "Best-In-Market Customer Experience" at an affordable cost.We are seeking a Customer Service Representative with excellent communication skills, who can handle a range of front-line Customer enquiries within agreed processes and ways of working.Main...
-
Technical Support Specialist with German Language Expertise
3 tygodni temu
Kraków, Lesser Poland Capita Pełny etatJob Overview:In this exciting role, you will have the opportunity to support customers in German and English, leveraging your language skills to provide exceptional service. As a Technical Support Specialist, you will be part of a dynamic team that drives customer satisfaction and loyalty.About the Role:This is a Fixed Term contract for an 8-hour shift from...
-
Customer Service Representative with German Language Expert
4 tygodni temu
Kraków, Lesser Poland Motorola Solutions Pełny etatAbout Motorola SolutionsMotorola Solutions is a leading provider of mission-critical communication solutions. Our company enables people to stay connected, informed and in control through innovative technology.Salary: The estimated salary for this position ranges from $60,000 to $80,000 per year, depending on experience and qualifications.Job DescriptionThis...
-
Customer Service Expert with Latvian Language Skills
1 miesiąc temu
Kraków, Lesser Poland TopTalents Pełny etatWe are seeking a Customer Service Expert with strong Latvian language skills to join our team at TopTalents. As a key member of our multilingual customer support team, you will be responsible for providing exceptional customer service and support to our clients in Latvia and beyond.Key Responsibilities:Manage business inquiries and inbound calls from...
-
Procurement Expert with German Language Skills
3 tygodni temu
Kraków, Lesser Poland EVERUPTIVE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ Pełny etatAbout the CompanyEveruptive Spółka z ograniczonå odpowiedzialnościå is a leading international technology company that drives innovation and digitalization in the industrial sector.We are consolidating our internal services into a world-class organization, ABB Business Services, with the largest center located in Krakow.Job SummaryWe are seeking an...
-
Technical Support Specialist with German Language Skills
2 miesięcy temu
Opolska , Kraków, Polska HCLTech Pełny etatJob SummaryWe are seeking a highly skilled Technical Support Agent with German language proficiency to join our team at HCLTech. As a Technical Support Agent, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesManage user accounts across various applications and platforms, including...
-
Customer Service Professional with German Language Skills
4 tygodni temu
Kraków, Lesser Poland Randstad Polska Pełny etatOverviewWe are looking for a motivated and customer-focused individual to join our team as a Customer Service Agent with German language skills. As a key member of our international client's support team, you will play a vital role in delivering exceptional customer experiences.Compensation and BenefitsThe successful candidate can expect an attractive salary...
-
Kraków, Lesser Poland VESUVIUS PRO Pełny etatCompany OverviewVesuvius Pro is a renowned leader in molten metal flow engineering and technology, serving process industries that operate in challenging high temperature conditions.With over a century of history, our company has grown to become a world leader in the production of refractory materials, boasting an unparalleled reputation for...
-
Customer Service with German
1 miesiąc temu
Kraków, Polska HAYS Pełny etatCustomer Service with GermanKrakówNR REF.: 1189729Key Responsibilities: Handling customer inquiries in German via emails, phone calls and chat Resolving issues and providing information about financial services Collaborating with other departments to ensure the highest quality of customer service Updating and maintaining the customer database Adhering to...
-
Kraków, Lesser Poland Randstad Polska Pełny etatVendor Support Specialist Role OverviewWe are seeking a skilled Vendor Support Specialist to join our team at Randstad Polska, focusing on German language expertise.Job Description:This is a full-time position with the possibility of working in a hybrid model, combining remote work with time spent in our Krakow office. The ideal candidate will be responsible...
-
Kraków, Lesser Poland Antal Sp. z o.o. Pełny etatAbout Your Future RoleAs a Senior German Customer Support Specialist, you will play a pivotal role in delivering exceptional customer experiences and fostering long-term relationships. This dynamic position offers a unique blend of technical expertise, problem-solving skills, and effective communication abilities.Key ResponsibilitiesCustomer Service...
-
Customer Service with German
5 dni temu
Kraków, Polska HAYS Pełny etatCustomer Service with GermanKrakówNR REF.: 1189729Key Responsibilities: Handling customer inquiries in German via emails, phone calls and chat Resolving issues and providing information about financial services Collaborating with other departments to ensure the highest quality of customer service Updating and maintaining the customer database Adhering to...
-
Kraków, Lesser Poland HRK S.A. Pełny etatJob Summary:We are seeking a highly skilled Multilingual Customer Service Representative with proficiency in German to join our team at HRK S.A. As a Customer Service Specialist, you will be responsible for providing exceptional service to our clients through various communication channels. Your fluency in German will enable you to effectively understand and...
-
Technical Support Engineer with German
2 tygodni temu
Kraków, małopolskie, Polska Motorola Solutions Pełny etatDepartment DescriptionThe Technical Support Operations (TSO) department supports a global customer base of multi-technology advanced two-way radio communications systems. These systems are the go-to technology for customers around the world who need clear, instant and reliable communications.The systems cover Land Mobile Radio infrastructure and devices...
-
Customer Care Representative with German Language Skills
1 miesiąc temu
Kraków, Lesser Poland Alight Pełny etatAt Alight, we foster a workplace where everyone belongs. We champion people, help them grow with purpose, and embody the spirit of being Alight.Our story:We connect passion with purpose by combining human insights and cloud technology. Our experts empower companies and employees worldwide to make confident decisions.Responsibilities:As a Customer Care...