Customer Support Specialist
1 miesiąc temu
As a key member of our team, you will be the primary point of contact for our customers in Europe, providing accurate information and guidance via dedicated chat.
Key Tasks:
- Advise customers on using FedEx services and tools.
- Assist customers with clearance processes from multiple countries.
- Help resolve service-related issues by providing accurate, valid, and complete information about processes and procedures.
- Identify opportunities to grow business with our customers.
- Work according to the calendar(s) of European countries.
- Collaborate with other teams at FedEx to deliver exceptional customer experiences.
We are looking for an exceptional candidate with:
- Excellent communication skills.
- Computer literacy and ability to navigate different screens and systems.
- Fluent English written and spoken (B2/C1).
- Strong organizational skills with attention to detail.
- Positive attitude and problem-solving mindset.
- Confidence, empathy, and friendliness to offer outstanding customer experiences.
- Flexibility in adapting to dynamic business environments.
FedEx provides a stable work environment, a hybrid working policy, great working conditions, and a package of non-wage benefits.
These benefits include medical care, life insurance, Multisport/myBenefit, Sodexo card, and extensive learning resources.
We also offer tuition assistance, a referral program, employee assistance, reduced-rate shipping, and the opportunity to work in a highly professional and stimulating work environment.
FedEx is a global company with a commitment to diversity and inclusivity, and we are committed to making every FedEx experience outstanding.
-
Airline Customer Support Specialist
4 dni temu
Katowice, Silesia, Polska Cross Border Talents Pełny etatAbout Cross Border TalentsAs a leading recruitment agency, we specialize in connecting talented individuals with exciting job opportunities. Our mission is to provide exceptional customer service and support to our clients while fostering a culture of innovation and growth.The RoleWe are seeking an experienced Airline Customer Support Specialist to join our...
-
Customer Support Specialist
4 tygodni temu
Katowice, Silesia, Polska Cross Border Talents Pełny etatAbout the RoleWe are seeking a dedicated and bilingual Customer Support Specialist fluent in Dutch and English to join our dynamic team.Key ResponsibilitiesCustomer Support: Handle customer inquiries, resolve issues, and provide information related to our services via phone, email, and chat.Multilingual Communication: Utilize proficiency in Dutch and English...
-
Dutch Travel Customer Support Specialist
4 tygodni temu
Katowice, Silesia, Polska Cross Border Talents Pełny etatKey Responsibilities:As a Dutch Travel Customer Support Specialist at Cross Border Talents, you will be responsible for responding to customer inquiries via phone, chat, and email, ensuring timely and effective resolution of travel-related issues.Support Customer Needs:Provide assistance to customers with travel difficulties, including changing reservations,...
-
Travel Project Customer Support Specialist Dutch Language
4 tygodni temu
Katowice, Silesia, Polska Cross Border Talents Pełny etatCustomer Support Specialist OpportunityWe are seeking a dedicated professional to join our team as a Customer Support Specialist. This role involves providing exceptional service to customers via phone, chat, and email, ensuring a seamless and positive experience from start to finish.This position offers an exciting opportunity to leverage your language...
-
Customer Support Specialist with Italian Language Expert
2 miesięcy temu
Katowice, Silesia, Polska zondacrypto Pełny etatWe are a leading cryptocurrency exchange committed to providing exceptional service to our users. Our team is looking for a dedicated Customer Support Specialist to assist clients in using the platform.Your Responsibilities:Provide online support to our users via email and chat;Occasionally handle customer support calls;Analyze the needs of users to provide...
-
Technical Support Specialist
1 miesiąc temu
Katowice, Silesia, Polska Antal Sp. z o.o. Pełny etatJob DescriptionJob Title: Technical Support with DanishJob Summary: We are seeking a highly skilled Technical Support Specialist with Danish language proficiency to join our team at Antal Sp. z o.o. As a Technical Support Specialist, you will provide technical assistance to our Danish-speaking customers, utilizing your expertise in troubleshooting,...
-
Customer Facing Operations Specialist
4 tygodni temu
Katowice, Silesia, Polska Genpact Pełny etatAbout GenpactGenpact is a global professional services and solutions firm driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Our 125,000+ people across 30+ countries serve leading enterprises, including the Fortune Global 500, with deep business and industry knowledge, digital operations services, and...
-
Customer Support Representative
1 miesiąc temu
Katowice, Silesia, Polska Cross Border Talents Pełny etatWe are seeking a dedicated individual to join our Cross Border Talents team as a Customer Support Representative in the travel sector. The ideal candidate will be fluent in Dutch and English and possess excellent communication skills to provide outstanding customer support to clients in the travel industry.Key Responsibilities:Respond to customer inquiries...
-
Crypto Exchange Support Specialist
4 tygodni temu
Katowice, Silesia, Polska zondacrypto Pełny etatWe are zondacrypto, a leading cryptocurrency exchange committed to providing exceptional service to our users. We are looking for a dedicated Customer Support Specialist to join our team and assist clients in person at our customer service center.About the Role:This is a full-time position located in Katowice, Poland.No prior experience is required, but you...
-
Industrial Automation Support Specialist
4 tygodni temu
Katowice, Silesia, Polska Rockwell Automation Pełny etatJob DescriptionWe are seeking an experienced Industrial Automation Support Specialist to join our team at Rockwell Automation.About the Role:This is a challenging opportunity for a skilled engineer to provide technical support and expertise in remote monitoring of automation devices and production processes. As part of our team, you will work closely with...
-
Travel Support Specialist
3 tygodni temu
Katowice, Silesia, Polska Cross Border Talents Pełny etatWe are seeking a dedicated Travel Support Specialist with expertise in the Dutch language to join our team at Cross Border Talents. As a key member of our customer support division, you will be responsible for providing exceptional service to travelers from various backgrounds.Job OverviewThis is an exciting opportunity to leverage your language skills and...
-
Technical Support Specialist with German Fluency
4 tygodni temu
Katowice, Silesia, Polska Capgemini Polska Pełny etatAbout the CompanyAt Capgemini, we're a global leader in helping companies transform and manage their business by harnessing the power of technology.We're guided every day by our purpose of unleashing human energy through technology for an inclusive and sustainable future.Salary InformationCompetitive salary: approximately 45,000 PLN per month (based on...
-
IT Infrastructure Support Specialist
4 tygodni temu
Katowice, Silesia, Polska ING Pełny etatWe are seeking an experienced IT Infrastructure Support Specialist to join our team at ING. Based in Poland, this role will be part of the Financial Markets & Group Treasury Investing IT area.Job DescriptionThis is a challenging opportunity for a technically passionate individual who can contribute to the design and development of our platform built using...
-
Aerospace Customer Support Professional
4 tygodni temu
Katowice, Silesia, Polska Cross Border Talents Pełny etatAs a Danish-Speaking Airline Customer Support Advisor with Cross Border Talents, you will be responsible for providing exceptional customer service to travelers worldwide. Your primary task will be to assist customers with bookings, cancellations, refunds, and flight changes through calls and chats in Danish.Key Responsibilities:Customer Interaction: Handle...
-
Katowice, Silesia, Polska MARNAY Sp. Z O.o. Pełny etatJob Description\About the Role: We are seeking a highly motivated and experienced Technical Support Specialist to join our team at MARNAY Sp. Z O.o. as an IT Service Desk Consultant, focusing on providing excellent technical support to our large and medium-sized business customers in Germany.\Key Responsibilities:\\24/7 fault acceptance and processing for...
-
Greek Speaking Support Specialist with Manpower
2 tygodni temu
Katowice, Silesia, Polska ManpowerGroup Sp. z o.o. Pełny etatAs a Greek Speaking Support Specialist at ManpowerGroup Sp. z o.o., you will be part of a dynamic team responsible for delivering exceptional customer experiences to our clients.About UsWe are a global leader in the recruitment industry, operating in 82 countries and established on the Polish market since 2001. Our mission is to provide job seekers with new...
-
Travel Support Specialist
4 tygodni temu
Katowice, Silesia, Polska Cross Border Talents Pełny etatCompany Overview: At Cross Border Talents, we are passionate about connecting talented individuals with exciting career opportunities in the airline industry. Our team is dedicated to providing top-notch customer support to travelers worldwide.Salary: The estimated annual salary for this role is approximately $115,000 (9,550 PLN gross/month), based on...
-
Greek Language Customer Service Specialist
4 tygodni temu
Katowice, Silesia, Polska LeasingTeam Group Pełny etatWe are part of LeasingTeam Group, Poland's largest group of exclusively Polish-owned personnel consultancy companies. Our Agency specializes in permanent recruitment for mid- and senior level positions and in white-collar outsourcing.The successful completion of our projects is ensured by the application of a trademark ASSET methodology that structures...
-
Katowice, Silesia, Polska MARNAY Sp. Z O.o. Pełny etatJob DescriptionWe are seeking a skilled Technical Support Specialist to join our team at MARNAY Sp. Z O.o.About the RoleThe successful candidate will be responsible for providing technical support to large and medium business customers, primarily in Germany, across various communication networks, including landline, internet, and VPN.You will troubleshoot...
-
Customer Service Specialist
4 tygodni temu
Katowice, Silesia, Polska Genpact Pełny etatJob OverviewWe are seeking a highly skilled Customer Service Specialist to join our team in Poland. As a key member of our customer-facing operations, you will be responsible for ensuring exceptional customer service and efficient stock management.ResponsibilitiesMitigate potential risks and ensure proper allocation of available stockManage daily proactive...