Customer Service Representative with Advanced Language Skills
3 tygodni temu
About the Role:
We are seeking a highly motivated and multilingual Customer Service Representative to join our team at Antal Sp. z o.o.
The successful candidate will be responsible for managing business inquiries and providing exceptional customer support in multiple languages.
- Handle customer inquiries via phone, email, and chat, demonstrating a high level of language proficiency and cultural competence.
- Utilize knowledge management resources to respond to customer queries, ensuring accurate and timely resolutions.
- Process requests and update data in our database, maintaining a high level of data integrity.
- Document interactions in our ticket system, providing clear and concise records of customer communications.
Requirements:
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- Demonstrated proficiency in multiple languages, including Czech at C1 level, English at B2 level, and an additional European language at C1 level.
- Courage to face new challenges and opportunities, with a willingness to learn and adapt in a fast-paced environment.
Our Offer:
- A dynamic and supportive work environment, with opportunities for growth and professional development.
- A comprehensive benefits package, including private medical care, MyBenefit Cafeteria Platform, and Group Life Insurance.
- Flexibility and autonomy in your work, with a hybrid work model and the ability to work from home.
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