Customer Support Specialist
2 tygodni temu
This role is a fantastic opportunity to join our dynamic team as a Support Specialist, where you will play a vital part in delivering exceptional customer experiences. As a key member of our support team, you will be responsible for providing timely and effective solutions to our customers' inquiries and issues.
About the Role
We are seeking a highly motivated and customer-focused individual to join our team. As a Support Specialist, you will be the primary point of contact for our customers, providing support via various channels, including phone, email, and chat. You will be responsible for resolving customer issues, answering questions, and providing product information.
Key Responsibilities
- Provide exceptional customer support via phone, email, and chat
- Resolve customer issues and answer questions in a timely and effective manner
- Provide product information and training to customers
- Work closely with the technical team to resolve complex customer issues
- Participate in ongoing training and development to stay up-to-date with product knowledge and best practices
Requirements
- 1+ year of experience in a customer-facing role
- Fluent English language skills
- Strong technical skills and ability to learn new technologies quickly
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
What We Offer
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A dynamic and supportive team environment
- The opportunity to work with a leading technology company
Why Join Us?
We are a company that values our employees and provides a supportive and inclusive work environment. We offer a range of benefits and perks, including a competitive salary, ongoing training and development opportunities, and a dynamic and supportive team environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
-
Customer Support Specialist
2 tygodni temu
Poznań, Greater Poland Synder Pełny etatAbout SynderSynder is a cutting-edge accounting automation software that empowers accounting professionals and business owners to streamline their ecommerce sales and subscriptions processes.Our platform connects all sales channels and payment methods into a unified ecosystem, providing a single source of truth for businesses. With Synder, you can automate...
-
Customer Support Specialist
5 dni temu
Poznań, Greater Poland Rivièra Maison Pełny etatThis role involves providing high-quality support to our English-speaking customers through various channels, including ticketing systems, chats, and phone calls. As a Support Specialist, you will be responsible for resolving issues, answering questions, and listening to customer feedback to ensure their satisfaction.About the RoleWe are looking for a...
-
Customer Support Specialist
2 tygodni temu
Poznań, Greater Poland Rivièra Maison Pełny etatAbout the RoleThis is a unique opportunity to join our growing team of Customer Support Specialists as a Customer Support Specialist. As a key member of our support team, you will play a vital role in helping our English-speaking customers understand and utilize our Talent Management Suite.We are looking for a highly skilled and customer-focused individual...
-
Customer Support Expert
1 tydzień temu
Poznań, Greater Poland Rivièra Maison Pełny etatThis role is a fantastic opportunity to join our international team as a Customer Support Specialist. We are looking for a highly motivated and customer-focused individual to provide top-notch support to our English-speaking customers.About the RoleAs a Support Specialist, you will be responsible for helping our customers understand the Talent Management...
-
Customer Support Specialist
2 tygodni temu
Poznań, Greater Poland Rivièra Maison Pełny etatAbout the RoleWe are seeking a highly skilled Customer Support Specialist to join our team in Poznan. As a key member of our support team, you will be responsible for providing exceptional customer service to our English-speaking customers.Key ResponsibilitiesProvide friendly and precise first-line support via our ticketing system, chats, and over the...
-
Technical Customer Support Specialist
2 tygodni temu
Poznań, Greater Poland Conectys Pełny etatCustomer Support Representative Job DescriptionWe are seeking a highly skilled and multilingual Customer Support Representative to join our team at Conectys. As a key member of our customer support team, you will be responsible for providing exceptional customer service and resolving product or service problems in a timely and professional manner.Key...
-
Junior Customer Support Specialist
2 tygodni temu
Poznań, Greater Poland ADB Pełny etatJob Title: Junior Customer Support EngineerWe are seeking a highly skilled and motivated Junior Customer Support Engineer to join our Network Operations Centre (NOC) team. As a key member of our team, you will be responsible for providing exceptional customer support and technical expertise to our clients.Key Responsibilities:Analyse customer requests and...
-
Technical Support Specialist
2 tygodni temu
Poznań, Greater Poland Lumen Pełny etatThe RoleWe are seeking a skilled Technical Support Specialist to join our team at Lumen. As the face of our Service Desk, you will be the primary point of contact for our clients, providing exceptional customer service and support via multiple communication methods.Main ResponsibilitiesProvide timely and effective support to clients, troubleshooting and...
-
Technical Support Specialist
1 tydzień temu
Poznań, Greater Poland Lumen Pełny etatThe RoleAs a Technical Support Specialist at Lumen, you will be the primary point of contact for our clients, providing timely and effective solutions to their technical issues. Your role will involve troubleshooting and resolving issues on first contact, escalating to Tier 2 & 3 support when necessary, and ensuring all issues are chased throughout the...
-
Technical Support Specialist
2 tygodni temu
Poznań, Greater Poland Lumen Pełny etatThe RoleWe are seeking a skilled Technical Support Specialist to join our Service Desk team at Lumen. As the face of our Service Desk, you will be the primary point of contact for our customers, providing exceptional support via email and phone.Our Service Desks operate 24/7, 365 days a year, and our knowledge bases, procedures, and processes are designed to...
-
Technical Customer Support Specialist
2 tygodni temu
Poznań, Greater Poland Conectys Pełny etatCustomer Service Representative Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at Conectys. As a key member of our customer support team, you will be responsible for providing exceptional customer service and resolving customer queries in a timely and professional manner.Key Responsibilities:Provide...
-
Technical Customer Support Specialist
2 tygodni temu
Poznań, Greater Poland Conectys Pełny etatCustomer Service RepresentativeWe are seeking a highly skilled and multilingual Customer Service Representative to join our team at Conectys. As a key member of our customer support team, you will be responsible for providing exceptional customer service and resolving product or service problems in a timely and professional manner.Key...
-
Customer Transition Specialist
2 dni temu
Poznań, Greater Poland Revalize Pełny etatRole OverviewThe Customer Transition Specialist will work closely with our existing customer base to transition customers to our new 3D software offering. This role is responsible for promoting the new software, completing contractual processing in our systems, assisting with product onboarding, and gaining feedback on product...
-
Operations Technical Support Specialist
2 tygodni temu
Poznań, Greater Poland Lumen Pełny etatThe RoleWe are seeking a skilled Operations Technical Support Specialist to join our team at Lumen. As the face of our Service Desk, you will be the primary point of contact for our clients, providing exceptional support and resolving issues in a timely manner.Main ResponsibilitiesProvide top-notch customer service via multiple communication channels,...
-
Poznań, Greater Poland FIS Pełny etatAbout the role:We are FIS, a growing international company that provides innovative fintech solutions. As a valued member of our call center, the Financial Services Account Associate Specialist supports the company in delivering a positive customer experience in a metric-driven environment.You are responsible for activities related to customer contact and...
-
Technical Support Specialist
2 tygodni temu
Poznań, Greater Poland Lumen Pełny etatThe RoleWe are seeking a skilled Technical Support Specialist to join our team at Lumen. As the face of our Service Desk, you will be the primary point of contact for our customers, providing exceptional support via email and phone.Our Service Desks operate 24/7, 365 days a year, and our knowledge bases and procedures are designed to help you troubleshoot...
-
German Language Support Specialist
1 tydzień temu
Poznań, Greater Poland Computacenter Pełny etatRole Overview:We are seeking a highly skilled German Language Support Specialist to join our team in Poznan. As a key member of our Service Desk, you will be responsible for providing exceptional customer support to our international clients.Key Responsibilities:Communicate with clients via telephone and email in German and EnglishDevelop and maintain a deep...
-
Desktop Support Specialist
1 tydzień temu
Poznań, Greater Poland Excis Ltd Pełny etatExciting Opportunity:Desktop Support SpecialistAt Excis Ltd, we're seeking a skilled Desktop Support Specialist to join our team in Poznan, Poland. As a Desktop Support Specialist, you'll be responsible for ensuring our systems run smoothly and efficiently.You'll handle a range of tasks, from troubleshooting desktop and software issues to setting up and...
-
Procurement Process Support Specialist
2 dni temu
Poznań, Greater Poland W. R. Grace & Co. Pełny etatAbout the JobW. R. Grace & Co. is seeking a highly skilled Procurement Process Support Specialist to join their team. This role will be responsible for providing exceptional support to the Source-to-Pay process.Key ResponsibilitiesAct as the primary point of contact for employees and suppliers within the Source-to-Pay lifecycle.Respond to and resolve...
-
Customer Service Specialist with Italian Language Expert
2 tygodni temu
Poznań, Greater Poland Hays Poland Pełny etatCustomer Service Specialist with Italian Language ExpertWe are seeking a highly motivated and experienced Customer Service Specialist with Italian language expertise to join our team at Hays Poland. As a key member of our client's support team, you will be responsible for providing exceptional customer service to clients in Italy, handling customer...