Customer Support Specialist

4 tygodni temu


Poznań, Greater Poland Rivièra Maison Pełny etat

This role is a fantastic opportunity to join our dynamic team as a Support Specialist, where you will play a vital part in delivering exceptional customer experiences. As a key member of our support team, you will be responsible for providing timely and effective solutions to our customers' inquiries and issues.

About the Role

We are seeking a highly motivated and customer-focused individual to join our team. As a Support Specialist, you will be the primary point of contact for our customers, providing support via various channels, including phone, email, and chat. You will be responsible for resolving customer issues, answering questions, and providing product information.

Key Responsibilities

  • Provide exceptional customer support via phone, email, and chat
  • Resolve customer issues and answer questions in a timely and effective manner
  • Provide product information and training to customers
  • Work closely with the technical team to resolve complex customer issues
  • Participate in ongoing training and development to stay up-to-date with product knowledge and best practices

Requirements

  • 1+ year of experience in a customer-facing role
  • Fluent English language skills
  • Strong technical skills and ability to learn new technologies quickly
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks

What We Offer

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive team environment
  • The opportunity to work with a leading technology company

Why Join Us?

We are a company that values our employees and provides a supportive and inclusive work environment. We offer a range of benefits and perks, including a competitive salary, ongoing training and development opportunities, and a dynamic and supportive team environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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