Network Support Specialist
1 dzień temu
Cisco is seeking a highly skilled Network Support Engineer to join our team. As a Network Support Engineer, you will be responsible for diagnosing, troubleshooting, and resolving incidents related to Cisco DNA solutions.
Key Responsibilities- Diagnose and troubleshoot complex network issues using advanced technical skills and knowledge of Cisco products.
- Work closely with customers to understand their technical requirements and provide solutions to meet their needs.
- Collaborate with internal teams to identify and resolve technical issues.
- Stay up-to-date with the latest Cisco technologies and products to provide expert-level support.
- Develop and maintain technical documentation to ensure accurate and consistent information.
- Strong understanding of modern Enterprise networks and Cisco products.
- Ability to analyze complex technical issues and develop effective solutions.
- Excellent communication and interpersonal skills to work effectively with customers and internal teams.
- Knowledge of Linux operating system and ability to troubleshoot complex technical issues.
- Ability to work independently and as part of a team to achieve goals and objectives.
- Advanced Linux knowledge and/or experience with Linux-based operating systems.
- Understanding of Docker and Kubernetes.
- Hold a current valid industry-recognized accreditation (CCNA, CCNP).
- Basic knowledge of any programming language (preferably Python) and Rest APIs.
- Knowledge and experience with modern switching and wireless products (Catalyst 9k series).
Cisco is a leading provider of networking solutions and services. We are committed to helping our customers succeed in a rapidly changing world.
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