Customer Experience Expert
5 dni temu
About Us
TN Poland values diversity, inclusivity, and equal opportunities. We strive to create a workplace where everyone feels valued and empowered to contribute.
Job Description:
- As an HR Service Excellence Specialist, you will be responsible for delivering exceptional HR services and maintaining high customer satisfaction.
- You will act as the primary point of contact for HR-related inquiries and provide timely, accurate, and valid information through various channels.
About You:
- Relevant experience in customer service (1-3 years).
- Excellent written and oral communication skills in English and German (C1 level).
- Ability to navigate complex HR processes and systems.
- Strong problem-solving skills and attention to detail.
- Culture fit with our values of diversity, inclusivity, and equal opportunities.
We Offer:
- A collaborative and supportive work environment.
- A hybrid working model with 3 days in the office and 2 days from home.
- Professional development opportunities.
- Flexible working hours and additional days off.
- A charity program promoting employee volunteering.
- An extensive benefits package.
- Wellness initiatives promoting work-life balance and physical/mental well-being.
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