Order Management System Support Expert

7 godzin temu


Warszawa, Mazovia, Polska HAYS POLAND Sp. z o.o. Pełny etat
Job Summary

We are seeking an Order Management System Support Expert to join our team. The ideal candidate will have a strong background in technical support and a passion for delivering exceptional customer experiences.

Key Responsibilities:
  • Support users in resolving technical issues related to our SaaS-based Order Management System (OMS).
  • Collaborate with development teams to identify and resolve system defects and improve overall system performance.
  • Develop and maintain knowledge of industry trends and best practices in order management systems.
Requirements:
  • Minimum of 2 years of experience in a technical support role, preferably in a SaaS environment.
  • Advanced knowledge of SaaS systems, databases, and order management processes.
  • Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues.


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