Order Management System Support Expert
7 godzin temu
We are seeking an Order Management System Support Expert to join our team. The ideal candidate will have a strong background in technical support and a passion for delivering exceptional customer experiences.
Key Responsibilities:- Support users in resolving technical issues related to our SaaS-based Order Management System (OMS).
- Collaborate with development teams to identify and resolve system defects and improve overall system performance.
- Develop and maintain knowledge of industry trends and best practices in order management systems.
- Minimum of 2 years of experience in a technical support role, preferably in a SaaS environment.
- Advanced knowledge of SaaS systems, databases, and order management processes.
- Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues.
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