Team Lead in Customer Success

4 dni temu


Warszawa, Mazovia, Polska Global Payments Pełny etat

At Global Payments, we are committed to delivering exceptional customer experiences and driving business growth. We are seeking an experienced professional to join our team as a Team Lead in Customer Success.

About the Role

This role involves managing a team that provides support to clients, ensuring their needs are met and exceeded. The ideal candidate will have a strong background in customer service, project management, and team leadership.

In this role, you will:

  • Lead a team of professionals in providing exceptional customer service
  • Analyze data to identify trends and areas for improvement
  • Develop and implement plans to improve client satisfaction
  • Collaborate with cross-functional teams to deliver projects on time and within budget

Requirements

  • Bachelor's Degree in a related field
  • Minimum 5 years of experience in customer service or project management
  • Strong analytical and problem-solving skills
  • Excellent communication and leadership skills

What We Offer

  • A dynamic and supportive work environment
  • Opportunities for career growth and development
  • A competitive salary and benefits package
  • The chance to work with a leading provider of payment solutions


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