Team Lead in Customer Success
4 dni temu
At Global Payments, we are committed to delivering exceptional customer experiences and driving business growth. We are seeking an experienced professional to join our team as a Team Lead in Customer Success.
About the RoleThis role involves managing a team that provides support to clients, ensuring their needs are met and exceeded. The ideal candidate will have a strong background in customer service, project management, and team leadership.
In this role, you will:
- Lead a team of professionals in providing exceptional customer service
- Analyze data to identify trends and areas for improvement
- Develop and implement plans to improve client satisfaction
- Collaborate with cross-functional teams to deliver projects on time and within budget
Requirements
- Bachelor's Degree in a related field
- Minimum 5 years of experience in customer service or project management
- Strong analytical and problem-solving skills
- Excellent communication and leadership skills
What We Offer
- A dynamic and supportive work environment
- Opportunities for career growth and development
- A competitive salary and benefits package
- The chance to work with a leading provider of payment solutions
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