Customer Service Associate
4 dni temu
We are seeking a highly skilled Customer Service Representative to join our team at Arrow Electronics, Inc.
This is a full-time position based in Gdansk, Poland.
About the RoleThe successful candidate will be responsible for supporting the Sales team by proactively managing the customer backlog, ensuring timely delivery of parts, and providing excellent customer service.
You will work closely with other departments, including Sales, Assets, and Logistics, to drive On-Time-Delivery performance and customer satisfaction.
Key Responsibilities- Proactive ownership of the entire customer backlog
- Order load management through to invoice and delivery of parts
- Managing customer reserved inventory to meet company goals
- Communication with customers, suppliers, and delivering after-sales service
- Closing cooperation with Sales, Assets, and Logistics teams
- Driving efficiency and generating customer satisfaction
- English language proficiency (C1 level) - both spoken and written
- At least 1-2 years of experience in Customer Service, Order Management, or Sales
- Good knowledge of MS Office, Excel preferred
- Accountability, communication, and coordination skills
- Customer-oriented attitude and teamwork
- Premium Medical Care program and Dental Package
- My Benefit System (Multi Sport Card & vouchers)
- Dynamic environment with a friendly work atmosphere
- Fully remote recruitment process
We are an equal-opportunity employer, and all applicants will be considered without attention to race, color, religion, gender, sexual orientation, gender identity, national origin, veteran, or disability status. Estimated salary: PLN 25,000 - 35,000 per month, depending on qualifications and experience.
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