Help Desk Professional

6 dni temu


Warszawa, Mazovia, Polska TN Poland Pełny etat
Key Responsibilities:
The Service Desk Operator will be responsible for delivering exceptional customer service by providing timely and effective support for IT-related incidents and service requests. The role requires strong technical knowledge, excellent communication skills, and the ability to work under pressure. Key responsibilities include:
  • Diagnosing and resolving IT-related incidents and service requests.
  • Escalating complex issues to internal and external resolver groups.
  • Maintaining accurate records of customer interactions and incident resolutions.
  • Engaging with internal teams to ensure seamless service delivery.


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