Senior Technical Support Specialist

3 tygodni temu


Warszawa, Mazovia, Polska Renishaw Pełny etat
Job Overview

We are seeking a highly skilled Senior Technical Support Specialist to join our team at Renishaw. This role will involve providing technical support and service for our coordinate measuring machines, as well as conducting training sessions for clients.

About the Role

This is a full-time position that requires a minimum of 3-5 years of experience in technical support or service of coordinate measuring machines and/or their components. The ideal candidate will have strong communication skills, accuracy in diagnosing and solving technical problems, and the ability to work independently under time pressure.

Responsibilities
  • Installation and service of Renishaw measurement systems, with particular emphasis on Coordinate Measuring Machines and universal measurement gauges
  • Modernizations to 5-axis systems and installations of measuring machines
  • Diagnosing faults, selecting components for troubleshooting
  • Advice and support for clients in the use of measuring machines, Renishaw hardware and software
  • Conducting training for the company's clients
  • Occasional trips abroad
  • Representing the company during marketing events (fairs, seminars, conferences)
Requirements
  • Higher technical education
  • 3-5 years of experience in technical support or service of coordinate measuring machines and/or their components. Practical knowledge of electronics and mechanics (machine construction, drive systems and control)
  • Communication skills, accuracy in diagnosing and solving technical problems
  • Ability to work independently under time pressure
  • Knowledge of English at a level enabling free communication
  • Microsoft Office, configuration, operation, and knowledge of the construction of PC computers
What We Offer
  • Salary: £60,000 - £80,000 per year, depending on experience and qualifications
  • Permanent and full-time contract
  • Laptop, mobile phone
  • Company car
  • Immediate incorporation
Additional Benefits
  • Discretionary annual bonus
  • Training customized initiatives
  • Long-term opportunities for professional development in an international company
  • Referral program with paid compensation
  • Online wellbeing benefits to ensure mental wellbeing
  • A collaborative and inclusive culture of sharing and teamwork


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