IT Support Specialist
23 godzin temu
TeamQuest Sp. z o.o. is a rapidly growing IT company that specializes in advanced cloud computing services, hosting, and e-commerce solutions. With partnerships with 34 companies in the CEE region and over 300 partners worldwide, we offer our clients not only fast and flexible virtual servers and secure backup solutions but also a private cloud based on the Microsoft Cloud Platform.
Job Description
We are looking for talented professionals who want to join a team where innovation and technical excellence are at the forefront. As a Helpdesk Specialist, you will be responsible for registration of phone and email inquiries in the system, solving user problems related to software and hardware using remote support tools, hardware and software configuration, and escalation of inquiries to administrators. The role involves stationary work from office.
Required Skills and Qualifications
To succeed in this role, you will need minimum 1 year of experience in a similar position, good knowledge of computer equipment (installation, configuration, troubleshooting), knowledge of client operating systems Microsoft (Windows 10/11) and MS Office suite, Microsoft 365 at a level enabling efficient troubleshooting and problem solving. You should also have basic knowledge of LAN/WAN/WIFI networks, basic knowledge of Active Directory and Microsoft 365, ability to independently solve problems and learn quickly, and knowledge of English at a level enabling reading technical documentation. A driving license category B is also required.
Benefits
We offer employment in a stable company, training, and medical package, as well as a friendly work environment.
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