Customer Service Engineer

7 dni temu


Warszawa, Mazovia, Polska Mettler-Toledo International, Inc Pełny etat
About Mettler Toledo

We are a leader in precision instruments and services, catering to various industries such as laboratory, process analytics, and industrial applications.

Our extensive sales and service network spans over 140 countries, with a direct presence in approximately 40 countries. For more information, please visit our official website.

Key Responsibilities

This role entails:

  • Providing exceptional support to internal and external customers on LabX software.
  • Troubleshooting technical issues related to the software.
  • Ensuring seamless installation and updates of systems.
  • Communicating quality issues to relevant teams and facilitating resolutions for customers.
  • Analyzing system requirements and instrument connectivity.
  • Creating and maintaining a comprehensive knowledge database.
  • Developing E-Learnings and videos to enhance user experience.

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