Customer Service Ambassador

5 dni temu


Poznań, Greater Poland Newell Poland Services Sp. z o.o. Pełny etat
Excellent Opportunity for Customer Focused Professionals

We are looking for a Customer Service Ambassador, fluent in English and French, to join our team in Poznan. As a representative of Newell Brands, you will provide exceptional customer service experience by responding to consumer inquiries via various channels.

About the Job

This full-time position is perfect for individuals with excellent communication skills, who are fluent in both languages and have a passion for helping others. You will be responsible for creating and maintaining accurate records, utilizing knowledge of our products to ensure informed responses, and seeking solutions for unusual queries or requests.

As part of your professional development, you will participate in comprehensive training programs, including customer service and product training. You will also have access to a range of benefits, including private healthcare, pension plan, life insurance, and more.

Key Responsibilities:
  • Respond to consumer inquiries via email, chat, phone, social media, reviews portal, e-commerce platforms, and other online channels.
  • Maintain accurate records and case management systems to ensure seamless communication with the business.
  • Utilize knowledge of our products to ensure accurate information is communicated to consumers.
  • Seek solutions for unusual queries or requests, documenting necessary information in designated systems.
Requirements:
  • Fluent English (C1/B2) and French (C1/B2) language proficiency (spoken and written).
  • Strong command of MS Word and Outlook.
  • Outgoing personality with excellent verbal and written communication skills.
  • Empathy and openness to working with diverse consumer profiles.
  • Willingness to learn new tools and technologies, including Salesforce, SAP, Bazaarvoice, and Sprinklr.
  • Organizational skills with ability to prioritize tasks effectively.
  • Attention to detail and positive attitude with strong interpersonal skills.
  • Previous experience in user support, helpdesk, or customer service is an asset.
What We Offer:
  • Full-time employment contract.
  • Comprehensive training programs, including customer service and product training.
  • Private healthcare.
  • Pension plan with company contribution.
  • Life insurance.
  • Hybrid working system with flexible hours.
  • Access to LinkedIn learning platform with 17,000 courses.
  • Language classes in Polish, German, or English.
  • Friendly and multicultural work environment.
  • Discount on select products from Newell Brands' portfolio.
  • Modern office space in the city center.
  • Partly financed Multisport Card or cinema tickets.
  • Corporate Citizenship Philosophies promoting sustainable and socially responsible practices.
  • Aplikuj – paid time-off for charity activities.
  • Employee Referral Program.
  • Garaged parking for bicycles.
  • Expectant Parents Gift.


  • Poznań, Greater Poland Newell Poland Services Sp. z o.o. Pełny etat

    Job DescriptionWe are seeking a highly skilled and enthusiastic Customer Service Ambassador to join our team at Newell Poland Services Sp. z o.o. in Poznan, Poland.About the RoleThe Customer Service Ambassador will be responsible for providing exceptional customer service to consumers who use Newell Brands' products, speaking with them through various...


  • Poznań, Greater Poland Newell Poland Services Sp. z o.o. Pełny etat

    Job OverviewWe are seeking a highly motivated and customer-focused Consumer Services Representative to join our team in Poznan, Poland. As a representative of Newell Brands, you will be responsible for providing exceptional service to consumers who use our diverse range of products.About the RoleThis is a full-time position that offers a hybrid working...


  • Poznań, Greater Poland Newell Poland Services Sp. z o.o. Pełny etat

    Customer Service Representative English Italian Poland We are seeking a highly skilled Customer Service Representative to join our team in Poznan, Poland. As a key member of our customer service department, you will be responsible for delivering exceptional customer experiences through phone, email, chat, and social media channels. In this role, you will...

  • Customer Service Expert

    2 tygodni temu


    Poznań, Greater Poland Newell Poland Services Sp. z o.o. Pełny etat

    About the JobAs a Consumer Services Representative at Newell Poland Services Sp. z o.o., you will be part of a dynamic team providing exceptional support to our customers. If you are passionate about delivering top-notch customer experiences and have excellent communication skills, this could be your dream job!


  • Poznań, Greater Poland TeamQuest Sp. z o.o. Pełny etat

    Key Account Manager PositionWe are seeking a seasoned Key Account Manager to join our team at TeamQuest Sp. z o.o., a dynamic company specializing in logistics services. Our client, a Polish capital-based enterprise established in 2007, offers a wide range of services including air freight, sea freight, and road freight forwarding.About the RoleThis is an...


  • Poznań, Greater Poland HAYS Poland Pełny etat

    Hays IT Contracting is a cooperation based on B2B principles, connecting top talent with the most exciting technological projects. We are looking for skilled professionals to join our team and work on challenging projects in various industries.We currently have an opportunity for a Security Solutions Specialist to join one of our clients in the pharma...

  • Payroll Specialist

    1 miesiąc temu


    Poznań, Greater Poland ManpowerGroup Sp. z o.o. Pełny etat

    Job Overview:ManpowerGroup Sp. z o.o., a global leader in the contingent workforce industry, is seeking a highly skilled Payroll Specialist to join our team. Located in Poznań, this role will provide professional support for employees and management alike.Key Responsibilities:• Provide expert payroll and personnel administration services to internal...


  • Poznań, Polska W. R. Grace & Co. Pełny etat

    Job DescriptionWe are looking for talented candidates who want to develop their skills and knowledge in Supply Chain processes in Customer Service in our new location in Poznań. We work in an international, multicultural environment, we support cooperation, diversity and development in every area. Our goal is to provide customer service at the highest...

  • Head of Customer Service

    3 tygodni temu


    Poznań, Polska HAYS Pełny etat

    Head of Customer ServicePoznańNR REF.: 1190517For our Client, a company producing special lubricants, we are looking for a person to hold a Head of Customer Service position.Key responsibilities: Overseeing all Customer Service processes, ensuring the highest quality of service to customers in the most efficient manner (operational efficiency) on behalf of...


  • Poznań, Polska LeasingTeam Group Pełny etat

    LeasingTeam Professional wspiera polskie i globalne przedsiębiorstwa w pozyskiwaniu kluczowych pracowników i zarządzaniu zasobami ludzkimi. Agencja specjalizuje się w rekrutacjach stałych na stanowiska średniego i wyższego szczebla oraz outsourcingu white-collar. Skutecznie realizuje zlecenia, pracując w oparciu o autorską metodologię ASSET®,...


  • Poznań, Polska Grafton Recruitment Sp. z o.o. Pełny etat

    Dla naszego Klienta, firmy produkcyjnej, poszukujemy osoby na stanowisko: Junior Customer Service Specialist with German Zakres zadań na tym stanowisku:-codzienne wsparcie zespołu obsługi klienta na rynek DACH oraz współpraca z lokalnymi zespołami-odbieranie połączeń przychodzących do klientów niemieckojęzycznych-przetwarzanie zamówień i...

  • Field Service Engineer

    4 miesięcy temu


    Poznań, Polska Loma Systems Pełny etat

    Company Description LOMA is a critical part of food safety and quality Want to work for a company who protect the consumer whilst also having a highly commercial focus?  LOMA SYSTEMS is a premium worldwide manufacturer of inspection equipment, used to identify contaminants and product defects in the food and pharmaceutical industries. LOMA Systems...

  • Customer Support Associate

    5 miesięcy temu


    Poznań, Polska Revalize Pełny etat

    Job DescriptionWe are looking for a first-level Customer Support Associate to provide superior software support to our clients. This is a full-time position.Responsibilities:Provide excellent customer service to Revalize customers and teammates through consistent and thoughtful behavior aligned with Revalize valuesProvide support for incoming queries and...

  • Field Service Engineer

    6 miesięcy temu


    Poznań, Polska Veolia Pełny etat

    Company Description Veolia Water Technologies & Solutions (VWTS) is a worldwide leader in water recovery, treatment, and reuse. We design, supply, and service a range of water systems and monitoring equipment in industries ranging from pharmaceutical to food and beverage applications, and from microelectronics ultrapure water to municipal water and...

  • Work in Greece

    1 miesiąc temu


    Poznań, Polska Patrique Mercier Recruitment Nordic Pełny etat

    Patrique Mercier Recruitment is excited to offer a unique opportunity to work in Greece as a Polish Customer Support representative, complete with a fully paid relocation package. This role allows you to immerse yourself in the vibrant culture of Greece while providing outstanding support to customers. You will be responsible for assisting clients with their...


  • Poznań, Polska Conectys Pełny etat

    Within your role, you will: You will provide best-in-class customer service and problem resolution to customer queries; You will resolve product or service problems by clarifying the customer, determining the cause of the problem, selecting, and explaining the best solution; You will initiate, manage, answer, and solves customers’ queries; You will...


  • Poznań, Polska Conectys Pełny etat

    Within your role, you will: You will provide best-in-class customer service and problem resolution to customer queries; You will resolve product or service problems by clarifying the customer, determining the cause of the problem, selecting, and explaining the best solution; You will initiate, manage, answer, and solves customers’ queries; You will...


  • Poznań, Polska Conectys Pełny etat

    Within your role, you will: You will provide best-in-class customer service and problem resolution to customer queries; You will resolve product or service problems by clarifying the customer, determining the cause of the problem, selecting, and explaining the best solution; You will initiate, manage, answer, and solves customers’ queries; You will...


  • Poznań, Polska Pearson Pełny etat

    We are currently looking for Customer Success Advisors to support our Customer' Success within the United Kingdom area (UK) Offer details & Application process Salary: 5000 - 6000 PLN gross/month Working mode: full time, hybrid , Poznań , Poland, Send your CV and short Cover letter in English When applying, please let us know if you...


  • Poznań, Polska Prologis Pełny etat

    Prologis is the global leader in logistics real estate. We own, manage and develop high-quality properties in the world’s most vibrant centers of commerce, approximately 72 million square meters in 19 countries. Some of the world’s largest brands (e.g., Amazon, BMW, DHL, FedEx, Pepsi) turn to us because they know an efficient supply chain will make their...


  • Poznań, Polska ROCKWOOL Group Pełny etat

    We are seeking an IT Trainee, Service Management position based in our Poznań Office. Ready to help build a better future for generations to come? In an ever-changing, fast paced world, we owe it to ourselves and our future generations to live life responsibly. At ROCKWOOL, we work relentlessly to enrich modern living through our innovative stone...


  • Poznań, Polska Conectys Pełny etat

    Within your role, you will: Offer customer support via phone, e-mail, or chat; Answer & solve customers’ inquiries & complaints by offering an accurate solution; Follow predefined workflows & handle issues specific to each communication channel; Respond to all customers’ inquiries within given timescales and efficiently meet deadlines; Take,...


  • Poznań, wielkopolskie, Polska ROCKWOOL Global Business Service Pełny etat

    Must-Have: 5+ years of experience in data engineering focused on data integration, ETL, and data warehousing, Proficiency in SQL, Python, and Spark, Experience with data platforms like Databricks and Snowflake, Strong data modeling skills, Knowledge of cloud solutions on Azure, Understanding of data architecture principles, designs, and solutions, Excellent...


  • Poznań, Polska ADB Pełny etat

    We are looking for a Junior Customer Support Engineer with a unique combination of engineering and soft skills to strengthen our Network Operations Centre (NOC). This is an extremely important team within our company as it is the first point of contact for customers using NOC is responsible for responding to issues reported by customers and occurring in...


  • Poznań, wielkopolskie, Polska Devire Pełny etat

    Oczekiwania Doświadczenie w obszarze obsługi klienta/administracji/przetwarzaniu zamówień Bardzo dobra znajomość języka niemieckiego oraz angielskiego (minimum B2) Komunikatywność i wysoka kultura osobista Samodzielność w działaniu, dokładność Znajomość SAP lub innego systemu ERP bęzie dodatkowym atutem :) Twoja przyszła firma Dla...

  • BUZZ Cabin Crew

    7 miesięcy temu


    Poznań, Polska Ryanair Pełny etat

    Would you like to be part of the Ryanair Groups amazing cabin crew family of 16k+ crew? If you are customer oriented, love delivering a great service & want fast track career opportunities, we would be delighted to hear from you! No experience required, just bags of enthusiasm & team spirit!Buzz Cabin Crew Positions Available in our Polish and Eastern...

  • Buzz Cabin Crew

    7 miesięcy temu


    Poznań, Polska Crewlink Pełny etat

    Would you like to be part of the Ryanair Groups amazing cabin crew family of 16k+ crew? If you are customer oriented, love delivering a great service & want fast track career opportunities, we would be delighted to hear from you! No experience required, just bags of enthusiasm & team spirit!Buzz Cabin Crew Positions Available in our Eastern European Bases!No...