Multilingual Customer Service Specialist
3 dni temu
Capita is a leading business services provider, delivering innovative solutions to transform and simplify connections between businesses and customers, governments, and citizens.
Our Values:- Customer-centric approach.
- Collaboration and teamwork.
- Continuous learning and development.
- Inclusive and diverse workplace.
Job Title: Multilingual Technical Support Specialist
Job Type: Full-time
Location: Remote work options available
About Us:
Capita is committed to creating better outcomes for individuals and organizations alike. Our purpose-driven approach ensures that we deliver value to our clients while fostering a positive work environment for our employees.
Responsibilities:- Providing technical support to customers via phone, email, and messaging platforms.
- Resolving complex technical issues and escalating matters when necessary.
- Sharing information on administrative and technical requests.
- Maintaining accurate records of customer interactions.
- Participating in continuous training and professional development to enhance skills and knowledge.
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