Customer Success Manager
5 dni temu
Worldline is committed to empowering our customers through innovative payment solutions. As a Customer Success Manager, you will be responsible for driving customer satisfaction and loyalty by delivering exceptional support and guidance.
Key Responsibilities
- Developing and executing customized support plans for high-value customers;
- Providing expert technical support and guidance on payment product features and functionalities;
- Collaborating with internal stakeholders to resolve complex issues;
- Conducting regular business reviews to ensure customer satisfaction and identify opportunities for growth.
Requirements
To succeed in this role, you will need:
- Previous experience in customer success or a related field;
- Strong analytical skills and attention to detail;
- Excellent communication and problem-solving abilities;
- Familiarity with payment systems and technologies;
- Ability to work in a fast-paced environment and prioritize tasks effectively.
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