Technical Service Representative with Slovenian

4 tygodni temu


Katowice, Polska HAYS Pełny etat
Technical Service Representative with Slovenian
Katowice
NR REF.: 1185887

Technical Service Representative with Slovenian. 

Dla naszego klienta – globalnego lidera w branży inteligentnych rozwiązań energetycznych poszukujemy osoby na stanowisko Technical Service Representative z językiem słoweńskim. Praca w nowym centrum technologicznym w Katowicach.

Jakie będą Twoje obowiązki:
  • Zdalne wsparcie techniczne klientów i kontrahentów (telefony, czaty i e-maile).
  • Diagnozowanie problemów związanych z systemami solarnymi związanymi z siecią, napotkanych podczas instalacji i uruchamiania produktów, poprzez wykorzystanie wiedzy ogólnej, schematów produktów, danych przechowywanych w bazie wiedzy oraz innych dostępnych źródeł informacji.
  • Dostarczanie aktualizacji do bazy wiedzy używanej przez innych przedstawicieli wsparcia technicznego
  • Dokumentowanie wszystkich działań w systemie biletowym i innych platformach oprogramowania bazodanowego.
  • Uczestniczyć i wypełniać wszystkie działania szkoleniowe wymagane na tym stanowisku, w tym szkolenia e-learningowe online i praktyczne.
  • Utrzymanie wiedzy technicznej przy użyciu systemu zarządzania nauką (LMS).
Co musisz posiadać, aby osiągnąć sukces?
  • Doświadczenie w obsłudze klienta
  • Podstawowe zrozumienie technologii sieci IP.
  • Wiedza w zakresie elektryki.
  • Silne miękkie umiejętności komunikacyjne.
  • Znajomość języka angielskiego i słoweńskiego w stopniu zaawansowanym
  • Ogólna znajomość produktów Microsoft Office i efektywne korzystanie z nich podczas rozmowy telefonicznej z rozmówcą.
Co dostaniesz w zamian:
  • Atrakcyjne wynagrodzenie i przychylny system premiowy.
  • Możliwość rozwoju w najszybciej rozwijającej się branży OZE.
  • Pakiet benefitów.
  • Atrakcyjne wynagrodzenie.

Co powinieneś zrobić?
Jeśli ta oferta jest idealna dla Ciebie, kliknij ‘Aplikuj’ i prześlij nam swoje aktualne cv. 

Hays Poland sp. z o.o. jest agencją zatrudnienia zarejestrowaną w rejestrze prowadzonym przez Marszałka Województwa Mazowieckiego pod numerem 361.

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