Engagement Manager
1 miesiąc temu
Project Management:
- Create and manage comprehensive project plans, detailing timelines, milestones, and deliverables.
- Coordinate project activities from start to finish, ensuring efficient execution.
- Monitor budgets and allocate resources judiciously.
- Ensure projects meet deadlines for timely completion.
Client Relations:
- Serve as the primary liaison for clients throughout the project's duration.
- Provide regular updates on project progress and address client feedback promptly.
- Manage client expectations to ensure high satisfaction levels.
- Build and sustain relationships with customers through close cooperation during project acquisition.
Account Management and Business Development:
- Handle financial aspects of projects, including invoicing and financial forecasting.
- Conduct health checks on ongoing projects.
- Manage escalations and resolve conflicts, keeping the team motivated towards success.
- Seek new opportunities within existing projects.
- Support the preparation of offers, presales processes, and customer presentations.
- Ideally, lead or engage in technical discussions with customers and project teams—advising on architecture, scalable solutions, best practices, business value, tools, and techniques.
Requirements:
- A bachelor's degree in IT or finance. Degrees in related fields (e.g., business) may also be considered.
- At least 6 years in the IT industry, including a minimum of 4 years in project management and client-facing roles.
- Fluency in English, with excellent communication skills for interaction with clients, team members, and stakeholders.
- Knowledge of project management tools (e.g., Microsoft Azure ADO, Jira, Teams, MS Project) and Office 365.
- Strong leadership capabilities to guide teams, work independently, and handle multiple client engagements simultaneously.
- Experience in project monitoring, controlling, and reporting.
- Competent presentation skills.
- High ambition, motivation, and a proactive approach.
- Agile or Project Management certification is an added advantage.
We offer:
- Stable employment. On the market since 2008, 1500+ talents currently on board in 7 global sites.
- “Office as an option” model. You can choose to work remotely or in the office.
- Flexibility regarding working hours and your preferred form of contract.
- Comprehensive online onboarding program with a “Buddy” from day 1.
- Cooperation with top-tier engineers and experts.
- Unlimited access to the Udemy learning platform from day 1.
- Certificate training programs. Lingarians earn 500+ technology certificates yearly.
- Upskilling support. Capability development programs, Competency Centers, knowledge sharing sessions, community webinars, 110+ training opportunities yearly.
- Grow as we grow as a company. 76% of our managers are internal promotions.
- A diverse, inclusive, and values-driven community.
- Autonomy to choose the way you work. We trust your ideas.
- Create our community together. Refer your friends to receive bonuses.
- Activities to support your well-being and health.
- Plenty of opportunities to donate to charities and support the environment.
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