Engagement Manager

14 godzin temu


WARSZAWA MAZOWIECKIE, mazowieckie, Polska Lingaro Pełny etat
Tasks:


Project Management:

  • Create and manage comprehensive project plans, detailing timelines, milestones, and deliverables.
  • Coordinate project activities from start to finish, ensuring efficient execution.
  • Monitor budgets and allocate resources judiciously.
  • Ensure projects meet deadlines for timely completion.

Client Relations:

  • Serve as the primary liaison for clients throughout the project's duration.
  • Provide regular updates on project progress and address client feedback promptly.
  • Manage client expectations to ensure high satisfaction levels.
  • Build and sustain relationships with customers through close cooperation during project acquisition.

Account Management and Business Development:

  • Handle financial aspects of projects, including invoicing and financial forecasting.
  • Conduct health checks on ongoing projects.
  • Manage escalations and resolve conflicts, keeping the team motivated towards success.
  • Seek new opportunities within existing projects.
  • Support the preparation of offers, presales processes, and customer presentations.
  • Ideally, lead or engage in technical discussions with customers and project teams—advising on architecture, scalable solutions, best practices, business value, tools, and techniques.

Requirements:
  • A bachelor's degree in IT or finance. Degrees in related fields (e.g., business) may also be considered.
  • At least 6 years in the IT industry, including a minimum of 4 years in project management and client-facing roles.
  • Fluency in English, with excellent communication skills for interaction with clients, team members, and stakeholders.
  • Knowledge of project management tools (e.g., Microsoft Azure ADO, Jira, Teams, MS Project) and Office 365.
  • Strong leadership capabilities to guide teams, work independently, and handle multiple client engagements simultaneously.
  • Experience in project monitoring, controlling, and reporting.
  • Competent presentation skills.
  • High ambition, motivation, and a proactive approach.
  • Agile or Project Management certification is an added advantage.

We offer:
  • Stable employment. On the market since 2008, 1500+ talents currently on board in 7 global sites.
  • “Office as an option” model. You can choose to work remotely or in the office.
  • Flexibility regarding working hours and your preferred form of contract.
  • Comprehensive online onboarding program with a “Buddy” from day 1.
  • Cooperation with top-tier engineers and experts.
  • Unlimited access to the Udemy learning platform from day 1.
  • Certificate training programs. Lingarians earn 500+ technology certificates yearly.
  • Upskilling support. Capability development programs, Competency Centers, knowledge sharing sessions, community webinars, 110+ training opportunities yearly.
  • Grow as we grow as a company. 76% of our managers are internal promotions.
  • A diverse, inclusive, and values-driven community.
  • Autonomy to choose the way you work. We trust your ideas.
  • Create our community together. Refer your friends to receive bonuses.
  • Activities to support your well-being and health.
  • Plenty of opportunities to donate to charities and support the environment.



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