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Customer Resolution Advocate

1 tydzień temu

Warszawa, Mazovia, Polska Gdziepracujemy Pełny etat

Gdziepracujemy is looking for a Customer Resolution Advocate to join our team.

As a key member of our support service, you will be responsible for providing technical support to our clients, ensuring that they receive prompt and effective resolutions to their technical issues.

Key Responsibilities:

  • Provide technical support to clients via phone or chat.
  • Analyze and resolve software, hardware, or connectivity issues.
  • Develop effective solutions to guide clients through technical challenges.
  • Escalate complex issues to senior technical teams for further assistance.

Required Skills:

  • Strong analytical and problem-solving skills.
  • Technical knowledge of software, hardware, or network systems.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and meet deadlines.