IT Support Specialist with Technical Expertise
7 dni temu
We are a leading global technology company, HCLTech, with 219,000+ employees across 54 countries. Our mission is to supercharge progress through industry-leading capabilities centered around Digital, Engineering and Cloud.
We empower our people to be diverse, creative, and passionate, raising the bar for excellence on a regular basis. As a result, we work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves.
This role is perfect for individuals who thrive in an environment that fosters innovation and creativity. As a Technical Support Agent with HCL Technologies, you will perform a support role for customers on helpdesk queries, equipment configuration, backup maintenance, software installation/de-installation.
Key Responsibilities:- Provide hardware/software/network problem diagnosis/resolution via telephone for customers' end users
- Route problems to internal support group
- Coordinate and manage relationships with vendors and work closely with support staff to obtain technical knowledge
- Administer and provide User Access in various systems
- Use the Call Tracking System to document and manage problems, work requests and their respective resolutions and circumventions
- Understanding of the IT environment and readiness to learn new processes and technologies
- Good working knowledge of Windows OS, MS Office, Internet browsers, Antivirus and Firewall software, PC hardware
- ITIL knowledge would be an asset
- Availability to work shifts
- Language Proficiency in English (minimum B1+) and Romanian at a minimum B2 level
- A competitive salary of $65,000 - $85,000 per annum
- Life insurance
- Private medical care
- MultiSport Card
- Subsidy for glasses
- Subsidy to language courses
- Christmas and holiday bonuses
- Clear career path in a growing multinational organization
-
IT Support Specialist with Technical Expertise
1 miesiąc temu
Opolska , Kraków, Polska HCLTech Pełny etatJob DescriptionWe are seeking an experienced IT Support Specialist to join our team at HCLTech. As a key member of our technical support team, you will be responsible for providing high-quality technical assistance to our clients and ensuring their technology needs are met.The ideal candidate will have a strong background in technical support, excellent...
-
Opolska , Kraków, Polska HCLTech Pełny etatJob OverviewWe are HCLTech, a leading technology company with operations in over 50 countries and a global team of 219,000+ people. Our mission is to advance the technological world through innovation and creativity.Estimated Salary Range:$45,000 - $60,000 per annum (dependent on experience)Key ResponsibilitiesProvide technical support to customers via...
-
Opolska , Kraków, Polska HCLTech Pełny etatWe are HCLTech, a global leader in the technology sector, empowering progress through innovative solutions.As a dynamic and diverse organization, we thrive on creativity and excellence, fostering an environment where our people can grow and flourish.If you're passionate about delivering exceptional support and exploring new technologies, this role might be...
-
Opolska , Kraków, Polska HCLTech Pełny etatAbout the Role">We are seeking an experienced Technical Support Specialist to join our team at HCLTech. ">The ideal candidate will possess a strong background in technical support and network administration, with excellent communication and problem-solving skills.">In this role, you will be responsible for managing user accounts, creating and administering...
-
Technical Support Specialist with Slovenian Language Skills
2 miesięcy temu
Opolska , Kraków, Polska HCLTech Pełny etatAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team. This role involves providing exceptional customer support, troubleshooting technical issues, and collaborating with colleagues across the globe.
-
Opolska , Kraków, Polska HCLTech Pełny etatTechnical Support Role OverviewWe are HCLTech, a global technology leader driving progress through innovation and creativity. Our diverse team of over 219,000 people across 54 countries is passionate about delivering excellence.This technical support role offers an exciting opportunity to work in a fast-paced environment, providing top-notch assistance to...
-
Technical Support Specialist with German Language Expertise
4 tygodni temu
Kraków, Lesser Poland L.M. Group Poland Pełny etatOverview\L.M. Group Poland seeks a highly skilled Technical Support Specialist to join our team. In this role, you will be responsible for providing exceptional customer service and technical expertise to clients, primarily communicating in German.\
-
Technical Support Specialist for HCL Technologies
4 tygodni temu
Opolska , Kraków, Polska HCLTech Pełny etatAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at HCL Technologies. As a Technical Support Specialist, you will be responsible for providing exceptional support to our customers through helpdesk queries, equipment configuration, backup maintenance, and software installation/de-installation.Key...
-
Technical Support Professional with Slovenian Expertise
3 tygodni temu
Opolska , Kraków, Polska HCLTech Pełny etatHCLTech is one of the fastest-growing large tech companies in the world, with a diverse workforce of over 219,000 people across 54 countries.We strive to bring out the best in our employees and help them find their spark by providing opportunities for growth and development.As a Technical Support Agent with HCL Technologies, you will play a crucial role in...
-
Technical Support Specialist with Global Reach
2 tygodni temu
Opolska , Kraków, Polska HCLTech Pełny etatAbout HCLTechWe are one of the world's fastest-growing large tech companies, home to 219,000+ people across 54 countries. Our driving force is our diverse, creative, and passionate employees, who raise the bar for excellence every day.As a global organization, we strive to bring out the best in our people, helping them find their spark and grow...
-
Opolska , Kraków, Polska HCLTech Pełny etatAbout HCLTechHCLTech is a leading technology company with over 219,000 employees across 54 countries. We are passionate about innovation and creativity, and we strive to bring out the best in our people.Job SummaryWe are seeking a Technical Support Specialist to join our team. This role will provide technical support to customers via phone, email, or chat,...
-
Technical Support Specialist with IT Expertise
2 miesięcy temu
Opolska , Kraków, Polska HCLTech Pełny etatRole OverviewWe are HCLTech, a leading technology company driving progress through innovation and creativity. Our diverse team of 219,000+ people across 54 countries is passionate about excellence.This role offers the opportunity to work in a fast-paced environment, providing support to customers on helpdesk queries, equipment configuration, backup...
-
Technical Support Specialist
4 tygodni temu
Kraków, małopolskie, Polska Estarta Poland Pełny etatExciting Opportunity: Join Us as a Technical Support Expert in Advanced Networking Solutions! Are you passionate about cutting-edge networking technologies and ready to make an impact? We’re searching for a Technical Support Specialist to deliver exceptional solutions for enterprise networking and wireless technologies. Your Role:You’ll take center...
-
Opolska , Kraków, Polska HCLTech Pełny etatWe are HCLTech, a leading global technology company that empowers progress through industry-leading capabilities centered around Digital, Engineering and Cloud.As a Technical Support Agent, you will play a crucial role in providing exceptional customer service to our clients across the globe.Job Responsibilities:Provide hardware/software/network problem...
-
Technical Support Specialist
1 miesiąc temu
Kraków, Polska AVSystem Pełny etatTechnical Support Specialist - Application ExpertWe are seeking an experienced Technical Support Specialist to join our team in Krakow, Poland. As a Senior Technical Support Engineer at AVSystem, you will provide application support to our customers, working closely with internal teams and customers to deliver high-quality solutions.The ideal candidate will...
-
Technical Support Specialist for IT Infrastructure
2 miesięcy temu
Opolska , Kraków, Polska HCLTech Pełny etatWe are a leading technology company, HCLTech, with over 219,000 employees across 54 countries.Our mission is to deliver exceptional customer experiences through industry-leading capabilities in Digital, Engineering, and Cloud.We value diversity, creativity, and passion, and we strive to bring out the best in our people.As a Technical Support Agent with HCL...
-
Technical Support Specialist
4 tygodni temu
Kraków, Lesser Poland Capgemini Polska Pełny etatCapgemini Polska - Onsite Service EngineerWe are looking for a skilled Technical Support Specialist to join our team in Poland. In this role, you will provide end-user IT support and assistance by answering user queries, diagnosing, troubleshooting and fixing issues related to supported hardware & software.Responsibilities:Provide technical support for...
-
Customer Support Technical Specialist
7 dni temu
Aleja Pokoju , Kraków, Polska Black Label Pełny etatCustomer Support Technical SpecialistWe are seeking an experienced Customer Support Technical Specialist to join our team at Black Label, a leading IT services consultancy. As a key member of our support team, you will be responsible for providing exceptional technical support to our global clients.About Us:Black Label is a specialized IT services...
-
Technical Support Specialist with Excellent German Skills
4 tygodni temu
Kraków, Lesser Poland Stefanini Poland Pełny etatAbout UsWe are Stefanini Poland, a leading provider of IT services and solutions.Our mission is to connect our customers with the technical solutions they need to succeed.The RoleThis is an exciting opportunity for a Technical Support Specialist to join our team in Poland.As a Technical Support Specialist, you will play a key role in providing outstanding...
-
Technical Support Specialist with Expertise
2 tygodni temu
Kraków, Polska HCLTech Pełny etatHCLTech seeks a skilled Technical Support Agent to join its team.Estimated annual salary: $60,000 - $80,000 based on location and experience.Job DescriptionDaily Activities:Manage user accounts across various platforms, including Windows, Active Directory, and Exchange.Create and administer LAN accounts, Global Groups, email accounts for new...