Technical Support Specialist with Expertise in Network Administration
1 miesiąc temu
About the Role
">We are seeking an experienced Technical Support Specialist to join our team at HCLTech.
">The ideal candidate will possess a strong background in technical support and network administration, with excellent communication and problem-solving skills.
">In this role, you will be responsible for managing user accounts, creating and administering LAN accounts, global groups, email accounts, and shared resources.
">You will also work on standardizing network resources, setting up servers, and granting permissions as per client requirements.
">Additionally, you will ensure customers have access to the necessary tools to support their business efficiently and perform system administrator tasks for user account maintenance and incident management systems.
">We offer a competitive salary of $80,000 - $110,000 per year, depending on experience, plus benefits and opportunities for growth and development.
">Required Skills and Qualifications:
">• 2-3+ years of help desk/desk side, customer service, and support experience; experience with solving hardware related problems
">• MCP/MCSE/MCSA preferred
">• ITIL knowledge especially on Service Desk, Incident, Problem, and Change Management preferred
">Benefits:
">We offer a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) matching, and paid time off.
">Location:
">This role is based in [location], but we welcome applications from candidates who are willing to relocate or work remotely.
">How to Apply:
">If you are a motivated and experienced technical professional looking for a new challenge, please submit your resume and cover letter for consideration.
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