Client Success Manager
1 miesiąc temu
Neontri is a leading provider of custom software solutions and total talent management. With a strong focus on fintech, banking, and e-commerce, we pride ourselves on building long-lasting client relationships.
As a Client Success Manager, you will be responsible for providing operational support to key Business Partners in Europe, while working with the MS&A team. You will act as a liaison for the client in terms of problem management and support for service changes and enhancements to the client's system.
Key Responsibilities:
- Provide operational support to key Business Partners in Europe
- Work with the MS&A team to resolve issues and implement changes
- Act as a liaison for the client in terms of problem management and support
Requirements:
- Minimum 5 years of experience in a similar position
- Experience related to customer service in financial services, payment cards, software or information services
- Knowledge in the topic of authorization, billing and processing back offices
- English language skills at a minimum C1 level
What We Offer:
- Cooperation on the basis of employment contracts
- Access to private medical care
- Relocation package
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