Aktualne oferty pracy związane z Customer Service Representative with European Focus - Kraków, Lesser Poland - TN Poland
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Customer Service Representative with European Focus
1 tydzień temu
Discover a new challenge in customer service with TN Poland as a Customer Care Advisor with French.
About the RoleWe are seeking a dedicated and multilingual Customer Service Representative to join our team. As a Customer Care Advisor with French, you will play a vital role in delivering exceptional customer experiences.
In this dynamic and fast-paced environment, you will be responsible for providing expert advice and support to customers across various touchpoints. With your excellent communication skills and fluency in French, you will help build strong relationships with our clients and drive customer satisfaction.
This is an exciting opportunity to work in a multinational company with a focus on customer-centricity. If you are passionate about delivering outstanding customer experiences and have a flair for languages, we want to hear from you.
Your Responsibilities- Provide personalized assistance to customers via phone, email, or chat, resolving their queries efficiently and effectively.
- Develop and maintain in-depth knowledge of our products and services to offer tailored solutions to customers.
- Collaborate with internal stakeholders to ensure seamless communication and resolve complex customer issues.
- Contribute to continuous process improvement initiatives, identifying opportunities to enhance customer satisfaction and operational efficiency.
- Maintain accurate records of customer interactions and updates using CRM systems.
To succeed in this role, you will need:
- A C2 proficiency in French and C1 in English.
- Experience in customer-facing roles, preferably with a focus on language skills.
- Excellent communication, interpersonal, and problem-solving skills.
- A positive attitude, adaptability, and ability to work in a dynamic environment.
- Strong prioritization, planning, and organizational skills.
- Availability to work Monday to Friday, 8:30 am to 5:30 pm (local time).
As a valued member of our team, you can expect:
- A competitive compensation package.
- A comprehensive training program to develop your skills and knowledge.
- Ongoing support and feedback to help you grow in your role.
- A collaborative and inclusive work environment.
- Access to cutting-edge technology and tools.
- An opportunity to work with a leading business services provider.
TN Poland is a leading business services provider with a strong presence in the market. Our team is committed to delivering exceptional results and driving customer satisfaction. We pride ourselves on our diversity, inclusivity, and commitment to employee development.
