Technical Support Specialist

1 miesiąc temu

Warszawa, Mazovia, Polska Verifone Pełny etat
Why Verifone

Verifone is a leading provider of electronic payment solutions, with a strong presence in the global market. Our company has a rich history of innovation and a commitment to excellence in our products and services.

What We're Looking For

We're seeking a skilled Technical Support Specialist to join our team. As a key player in our technical support services, you'll be responsible for providing high-level support to our customers, troubleshooting complex technical issues, and collaborating with our engineering and R&D teams to deliver innovative solutions.

Key Responsibilities:
  • Manage customer technical accounts and deliver technical support services
  • Perform in-depth root cause analysis, problem identification, and replication in the lab environment
  • Design, develop, and maintain test or demo applications for various embedded systems
  • Coordinate incident resolutions with corporate Engineering and R&D teams, supporting workaround preparation, and similar
  • Document descriptions of problems, investigation findings, testing carried out, and solutions, in the issue management system
  • Report new or recurring problems to design departments
  • Product training workshops and scheduled meetings as and when required
Requirements:
  • Bachelor's degree in Computer Science, Electrical Engineering, Computer Information Science, or related field
  • 2 years of overall work experience within roles dedicated to SW development or advanced technical support focused on problems related to SW development/integrations of embedded systems
  • Fluent communication in English and Polish
  • Experience in C/C++ programming
  • Practical knowledge of C++ STL, XML, UML, and TCP/IP protocols family
  • Analytical skills, focused on quality and timely delivery, and open to learning new technologies
  • Ability to track and resolve multiple concurrent projects over a period of time, with a sense of urgency and efficiency
  • Ability to effectively communicate technical information to customers verbally and in writing
  • Flexibility in daily activities and for occasional travel
Nice to Have:
  • Experience in supporting/deploying mobile telecommunication systems and ability to troubleshoot and reproduce issues related to mobile networks
  • Knowledge of Android and Linux on embedded systems
  • Knowledge of any active payment terminal platform and understanding of card payment industry (principles of card acceptance technology, EMV, Contactless, principles of industrial compliancy and cryptography) could be an advantage
Our Commitment

Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

  • Technical Support Specialist

    2 tygodni temu

    Warszawa, Mazovia, Polska Randstad Polska Pełny etat

    Job Title: Technical Support SpecialistJob Summary:We are seeking a skilled Technical Support Specialist to join our team at Randstad Polska. As a Technical Support Specialist, you will be responsible for providing technical and business support to our clients, utilizing your knowledge of apps support procedures and concepts.About the Role:Provide technical...

  • Technical Support Specialist

    4 tygodni temu

    Warszawa, Mazovia, Polska WLG Pełny etat

    Job Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at WLG. As a Technical Support Specialist, you will be responsible for providing technical support to our customers and dealers in the Czech Republic and other EU regions.Key Responsibilities:Provide remote and onsite technical...

  • Technical Support Specialist

    2 tygodni temu

    Warszawa, Mazovia, Polska b2bnetwork Pełny etat

    Job Title: Technical Support SpecialistAbout the Role:We are seeking a highly skilled Technical Support Specialist to join our team at b2bnetwork. As a Technical Support Specialist, you will be responsible for providing high-quality technical assistance and support services to both internal and external users.Key Responsibilities:* Provide technical...

  • Technical Support Specialist

    3 tygodni temu

    Warszawa, Mazovia, Polska WLG Pełny etat

    Job Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at WLG. As a Technical Support Specialist, you will be responsible for providing technical support to our customers and dealers in the Czech Republic and other EU regions.Key Responsibilities:Provide remote and onsite technical...

  • Technical Support Specialist

    1 miesiąc temu

    Warszawa, Mazovia, Polska Microsoft Pełny etat

    About the RoleMicrosoft is seeking a skilled Technical Support Specialist to join our Customer Experience & Success organization. As a Technical Support Specialist, you will be responsible for troubleshooting and resolving customer technical issues, working closely with our customers to understand their needs and provide expert support.Key...

  • Technical Support Specialist

    4 tygodni temu

    Warszawa, Mazovia, Polska CD PROJEKT Pełny etat

    **Job Title:** Technical Support Specialist**Job Summary:** We are seeking a highly skilled Technical Support Specialist to join our team at CD PROJEKT RED. As a Technical Support Specialist, you will be responsible for providing exceptional customer service to our players, troubleshooting technical issues, and collaborating with cross-functional teams to...

  • Technical Support Specialist

    2 tygodni temu

    Warszawa, Mazovia, Polska Blue Yonder Pełny etat

    Job SummaryTechnical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Blue Yonder. The successful candidate will provide exceptional technical support to our customers, ensuring timely and effective resolution of their issues.Key ResponsibilitiesProvide technical support to customers via phone, email, and web...

  • Technical Support Specialist

    4 tygodni temu

    Warszawa, Mazovia, Polska DSV Pełny etat

    Job SummaryWe are seeking a skilled Technical Support Specialist to join our team at DSV. As a Technical Support Specialist, you will be responsible for providing technical assistance and customer support related to web-based applications, websites, and online services.Key ResponsibilitiesTroubleshoot and resolve technical issues related to our web-based...

  • Technical Support Specialist

    4 tygodni temu

    Warszawa, Mazovia, Polska DSV Pełny etat

    Job OverviewWe are seeking a skilled Technical Support Specialist to join our team at DSV. As a Specialist, you will be responsible for providing technical assistance and customer support related to web-based applications, websites, and online services.Key ResponsibilitiesTroubleshoot and resolve technical issues related to our web-based products and...

  • Technical Support Specialist

    1 tydzień temu

    Warszawa, Mazovia, Polska Randstad Polska Pełny etat

    Job DescriptionRole SummaryThe Technical Support Specialist will provide technical and business support for users of bank applications.Key responsibilities include fielding issues and queries from stakeholders, providing short-term resolutions and working with relevant technology partners for long-term remediation.Main ResponsibilitiesProvide technical and...

  • Technical Support Specialist

    4 tygodni temu

    Warszawa, Mazovia, Polska DSV Pełny etat

    Job Summary: We are seeking a highly skilled Technical Support Specialist to join our team at DSV. As a Technical Support Specialist, you will be responsible for providing technical assistance and customer support related to web-based applications, websites, and online services. Key Responsibilities: Troubleshoot and resolve technical issues related to our...

  • Technical Support Specialist

    2 tygodni temu

    Warszawa, Mazovia, Polska nVent Pełny etat

    We are seeking an innovative and detail-oriented Technical Support Specialist to join our team at nVent. This role will play a crucial part in advancing our success by providing exceptional support to our customers. As a Technical Support Specialist, you will be responsible for assisting customers with technical queries, processing quotes, and collaborating...

  • Technical Support Specialist

    4 tygodni temu

    Warszawa, Mazovia, Polska Verifone Pełny etat

    About VerifoneVerifone is a leading provider of electronic payment solutions, with a strong presence in the global market. Our company has a rich history of innovation and a commitment to excellence in our products and services.Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you...

  • Technical Support Specialist

    4 tygodni temu

    Warszawa, Mazovia, Polska Blue Yonder Pełny etat

    As a Technical Support Specialist at Blue Yonder, you will be responsible for providing exceptional customer service and technical support to our clients. Your primary goal will be to resolve customer issues in a timely and efficient manner, while also acting as a product technical liaison between our support and development teams.Key...

  • Technical Support Specialist

    4 tygodni temu

    Warszawa, Mazovia, Polska GN Group Pełny etat

    Technical Support SpecialistAs a Technical Support Specialist at GN Group, you will be responsible for providing first-line technical support for our eCommerce solutions and websites. Your primary goal will be to deliver exceptional customer experiences by resolving technical issues efficiently and effectively.About the RoleYou will be part of our Digital...

  • Automotive Technical Support Specialist

    3 dni temu

    Warszawa, Mazovia, Polska LeasingTeam Group Pełny etat

    Job OverviewWe are seeking an Automotive Technical Support Specialist to join our team at LeasingTeam Group. This role will involve providing technical support to customers in the automotive services industry.

  • Embedded Systems Technical Support Specialist

    7 dni temu

    Warszawa, Mazovia, Polska Verifone Pełny etat

    Technical Support Specialist Role OverviewWe are seeking a highly skilled and motivated Technical Support Specialist to join our team at Verifone. This role will involve providing high-level technical support to customers, performing root cause analysis, and collaborating with Engineering and R&D teams to deliver high-quality solutions.

  • Senior Technical Support Specialist

    3 tygodni temu

    Warszawa, Mazovia, Polska Blue Yonder Pełny etat

    Job SummaryWe are seeking a highly skilled Senior Technical Support Specialist to join our team at Blue Yonder. This role involves providing exceptional customer support and technical expertise to internal and external clients. As a key member of our support team, you will be responsible for troubleshooting complex technical issues, collaborating with...

  • Technical Support Specialist

    4 tygodni temu

    Warszawa, Mazovia, Polska Wabtec Pełny etat

    At Wabtec Corporation, we are committed to delivering exceptional transportation solutions that move and improve the world. As a Technical Support Specialist, you will play a vital role in providing technical sales support to our entity, actively interfacing with customers on technical issues, and cooperating with our Freight Engineering international...

  • Senior Technical Support Specialist

    5 dni temu

    Warszawa, Mazovia, Polska Blue Yonder Pełny etat

    About the RoleWe are seeking an experienced Senior Technical Support Specialist to join our team at Blue Yonder. As a key member of our support team, you will be responsible for delivering exceptional customer experience and providing technical solutions to our customers.