Native Slovak Speaker Customer Service Representative

2 dni temu


Warszawa, Mazovia, Polska XTB Pełny etat
Join the XTB Team as a Customer Support Specialist:
Are you a motivated and enthusiastic individual looking for a new challenge? Do you have excellent communication skills and a passion for delivering exceptional customer service? Look no further than XTB's Customer Support Specialist role

About the Role:
As a Customer Support Specialist, you will play a vital role in ensuring the highest level of customer satisfaction. Your responsibilities will include providing explanations for customer complaints, monitoring market situations, and building long-term relationships with clients. You will work closely with external branches and internal departments to maintain effective communication channels.

Responsibilities:
* Deliver exceptional customer service and support
* Build positive relationships with clients
* Resolve issues efficiently and effectively
* Collaborate with external branches and internal departments

Requirements:
* Native or proficiency-level Slovak language skills
* Excellent knowledge of English
* Higher education
* Previous experience in customer service (desirable)
* Strong communication, interpersonal, and negotiation skills
* Good knowledge of MS Office

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