Customer Service Specialist in a Dynamic Environment
2 dni temu
XBT is a licensed brokerage house in the European Union, specialized in trading on OTC derivative instruments. Due to continued growth, we are seeking a Junior German Speaking Customer Service Specialist.
About XTBWe offer a dynamic and fast-paced environment where you can develop your skills and career. Our company is known for its well-recognized brand and international presence. As a customer service specialist, you will be responsible for providing effective support to our clients in German.
Job DescriptionWe are looking for a creative and innovative team player with strong interpersonal skills. The ideal candidate will have a minimum C1 level in German and B2 level in English. Experience in customer service is an asset.
Responsibilities- Providing effective and professional customer support in German
- Assisting with ad-hoc queries, handling telephone, email and chat requests from German-speaking clients
- Solving problems related to financial transactions and back-office operations
- Providing support for other departments
- Maintaining high quality of customer service
- MS Office
- Analytical skills
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