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Customer Experience Manager

1 tydzień temu

Kraków, Lesser Poland TE Connectivity Corporation Pełny etat

We're a company that puts people at the center of everything we do. At TE Connectivity Corporation, we believe in empowering our employees to unleash their potential and drive innovation.

Job Overview

We're looking for an experienced professional to join our team as a Solution Consultant in Krakow, Poland. This role requires strong technical expertise and excellent communication skills to deliver an exceptional customer experience.

Key Responsibilities:
  1. Deliver technical advice and support to customers, ensuring their needs are met.
  2. Collaborate with internal teams to resolve customer inquiries and requests.
  3. Nurture and grow small and medium-sized customer pipelines through regular touchpoints.
  4. Promote our portfolio of products to drive revenue growth.
Requirements:
  1. Bachelor's degree in a technical or business field.
  2. At least 2 years' experience in a similar role, preferably in a technical environment.
  3. Confident use of technical German and English languages (both verbal and written).
  4. Demonstrated problem-solving skills, influencing abilities, and effective feedback.
  5. Strong verbal, written, and presentation skills.
  6. Proven ability to initiate, organize, and complete multiple tasks in a timely manner.
  7. Demonstrated ability to share creative and new ideas.
  8. Consultative selling experience is desired.
  9. Relevant product or industry experience is a plus.
  10. Team player, critical thinker, self-motivator, and proactive attitude.
About Our Culture

We foster a culture of diversity, equity, and inclusion, where everyone has the opportunity to contribute and succeed. Our commitment to employee well-being includes a comprehensive benefits package and ongoing training and development opportunities.

What We Offer

We provide a competitive salary package, performance-based bonus plans, health and wellness incentives, community outreach programs, and employee resource groups. Benefits vary across sites and business units.