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Customer Success Manager
1 tydzień temu
Our Company
TE Connectivity Corporation is committed to creating a safer, sustainable, productive and connected future for our customers and employees. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, renewable energy, automated factories, data centers, medical technology and more.
About This RoleThis Inside Sales Representative position plays a critical role in achieving our sales growth targets and driving aligned sales/marketing initiatives. As an Inside Sales Representative, you will sell TE's products, systems or services, provide detailed technical product information and maintain relationships with customers in assigned geographic territories, industries or accounts.
Responsibilities:- Meet target for specific accounts/locations as assigned.
- Manage all commercial aspects with the customer including relationship and regular contact with customer key stakeholders.
- Manage and prepare offers, project contracts and quotations, driving price and contract negotiations.
- Develop, enhance and grow customer relationships through lead generation and building an opportunity pipeline.
- Sell the value propositions of TE products and services.
- Demonstrate technical expertise and the best service while influencing buying agreements through our innovative product solutions.
- Team up with Channel/Distribution partner to close deals.
- Communicate with customers inbound and outbound via email, telephone, online chat service and social media.
- Document program activity via Salesforce and other relevant systems.
- Make occasional customer visits to strengthen relationship.
Your Background
To succeed in this role, you will need at least 2 years of relevant experience in a customer-facing role (customer service, retail), inside sales or consultative selling experience, relevant product or industry experience, proven ability to initiate, organize and complete multiple tasks in a timely manner, fluent English and German, other European languages would be an advantage, strong interpersonal and influencing skills and the ability to build strong, credible relationships with multiple organization functions (inside and outside of TE).
What We Offer
We offer a competitive salary package, performance-based bonus plans, health and wellness incentives, community outreach programs/charity events, employee resource group, and more.
