Customer Data Specialist

1 dzień temu

Kraków, Lesser Poland Motorola Solutions Pełny etat

Job Title: Customer Master Data Coordinator

Job Summary:

We are seeking a highly skilled Customer Master Data Coordinator to join our team at Motorola Solutions. As a key member of our data management team, you will be responsible for developing and maintaining our customer master data, ensuring its accuracy and integrity.

Key Responsibilities:

  • Develop and maintain customer master data, including setting up new accounts in multiple systems
  • Transition and support pre-defined VS&A Customer Master processes
  • Define, map, and establish support for new processes
  • Participate in testing linked to system and process change
  • Manage and maintain salesperson information related to customer setups
  • Engage in new projects and Database Cleanup
  • Drive the comprehensive application of global and regional Customer Master Data processes
  • Adapt to a fast-paced business with a focus on first-in, first-out cycle time
  • Participate in monthly close activities that result in heavier workloads
  • Understand that working as a team is a must and cooperation with others is essential
  • Prioritize team's goals and contribute to keeping a good working atmosphere in the workplace
  • Create and update procedures for processes created on the fly. Share the updated information with the CMD Team.
  • Provide training for intermediate processes when needed
  • Take part in business continuity coverage and PSE support if necessary
  • Capture gaps in processes and eliminate them by addressing to the appropriate group
  • Knowledge transfer within the team

Requirements:

  • Familiarity with Oracle, Salesforce, SAP, or any other relevant system is preferred
  • Bachelor's/Master's degree preferred
  • Similar work experience required (min 1 year)
  • Data Governance Knowledge
  • Excel/Google Sheets proficiency
  • Skilled in facilitating process transitions and improvements
  • Experienced in conducting system user tests and process updates
  • Ability to identify and solve problems on their own
  • Supporting peers in problem-solving
  • Taking ownership of problem resolution
  • Team player attitude is a must
  • Experience with working under time pressure/tight deadlines
  • Continuous learning mindset
  • Capability to prioritize and efficiently handle various responsibilities
  • Adapting to change
  • Attention to detail
  • Strong analytical ability
  • Clear and effective communication
  • English skills at minimum B2 level
  • Good command of Polish language

Benefits:

  • Contract of employment (12 months with a possibility of extension)
  • Hybrid work model and flexible working hours
  • Comfortable working conditions (high-class offices, parking space)
  • Competitive salary package
  • Strong team-oriented culture
  • Private medical and dental coverage (Medicover)
  • Life insurance
  • Cafeteria program for benefits (multisport card, cinema tickets, etc.)
  • 1000 PLN reimbursement for spectacles
  • Employee Pension Plan (PPE)
  • ESPP (Motorola Solutions stock program)
  • Company-supported sports and social activities (ski team, volleyball, tennis section, etc.)
  • Access to wellness facilities and integration events

Travel Requirements: None

Relocation Provided: None

Position Type: Experienced

Referral Payment Plan: No

Company: Motorola Solutions Systems Polska Sp.z.o.o

EEO Statement:

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email

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