Senior Order Management Specialist
2 tygodni temu
Key Responsibilities:
Provide exceptional customer service to a group of assigned customers/accounts, adhering to an agreed-upon level of service.
Handle orders from inquiry to delivery and invoicing, ensuring accurate documentation and shipping management.
Investigate credit and debit requests, and process customer returns/complaints in a professional manner.
Maintain close cooperation with other departments, ensuring seamless communication and collaboration.
Develop and maintain customer master data, customer profiles, and other relevant customer information.
Requirements:
Professional experience in order management/customer support/sales/logistics/supply chain/collection is highly valued.
Proficiency in English (B2) and German/French/Spanish (C1) is essential.
Knowledge of ERP systems is an asset, and good time management and prioritization skills are required.
Multitasking, out-of-the-box thinking, and active listening skills are essential for success in this role.
Our Client Offers:
Competitive salary compensation, private medical care, and life insurance are just a few of the benefits our client provides.
Annual bonuses, a great system of bonuses, and additional days off are also available.
Career development opportunities and a supportive work environment make this a great place to grow and thrive.
About Our Client:
Antal Sp. z o.o. is a rapidly growing international organization with a strong focus on customer service and order management.
We are looking for experienced specialists to join our team and contribute to our continued growth and success.
Check out other interesting jobs on: https://en.antal.pl/candidates
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