Technical Support Representative for Online Forms

19 godzin temu


Kraków, Lesser Poland FORMSTACK Pełny etat
About the Role

We are seeking an experienced Customer Support Specialist to join our team. As a key member of the customer support team, you will be responsible for delivering exceptional customer experiences across various digital platforms. If you possess excellent communication skills, technical knowledge, and problem-solving abilities, we encourage you to apply.

Key Responsibilities
  • Provide timely and accurate responses to customer inquiries
  • Analyze customer feedback and implement improvements
  • Develop and maintain documentation for customer reference
  • Collaborate with internal teams to resolve complex issues
Requirements
  • 1-2 years of experience in customer support, preferably in a moderately technical environment
  • Fluent English language proficiency (C1 level)
  • Proactive, resourceful, and empathetic individual
  • Able to work independently with minimal supervision
  • Good time management and organizational skills


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