Customer Service Representative with Danish and English Skills
4 tygodni temu
At Goldman Recruitment, we are seeking a talented Customer Service Representative to join our team in Kraków. This role is ideal for enthusiastic and communicative individuals who are fluent in Danish and English. In this position, you will be responsible for handling business inquiries, responding to customer calls, and addressing customer questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, and terms and conditions.
Responsibilities:
- Provide excellent customer service and respond to business inquiries in a timely and efficient manner.
- Address customer questions and concerns related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, and terms and conditions.
- Process customer requests and ensure data accuracy by updating our database regularly.
- Keep detailed records of all customer interactions in our ticketing system.
- Support the deployment and adoption of new IT solutions within the team.
- Collaborate with team members to help them build their skills and capabilities.
Requirements:
- Fluency in Danish and English at a C1 level is mandatory.
- Excellent communication and teamwork skills.
- Ability to work in a fast-paced environment and adapt to new challenges.
What We Offer:
- A dynamic and supportive work environment.
- A competitive salary and benefits package.
- Opportunities for professional development and growth.
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