Customer Service Representative with Spanish Language Expert
4 dni temu
Company Overview:
TN Poland is committed to revolutionizing healthcare through innovative technologies.
We accelerate the advancement of meaningful innovations, assembling a diverse team of individuals who contribute to our mission.
This role presents an opportunity to join us and enhance people's lives by providing exceptional customer service.
Job Description:
As a Customer Service Representative with Spanish Language expertise, you will be responsible for ensuring smooth ongoing communication with internal stakeholders via Outlook or SAP CIC.
You will handle queries, maintain accurate reports, perform follow-up actions for open orders, trace shipments, and interact with the shipping department.
Your primary focus will be on monitoring blocked orders, handling customer inquiries, and performing order entry activities in the diabetes area.
Required Skills and Qualifications:
- Spoken and written proficiency in English and in Spanish (minimum B2 level).
- Ability to work under time constraints.
- Minimum of 1 year of relevant experience in Customer Care Operations Departments.
- Proficiency in using M.S. Office – Outlook, Excel and willingness to use new applications/tools.
- Proactive and investigative mindset as well as a high level of attention to detail and strong analytical skills.
Benefits:
- Competitive salary and benefits package.
- Flexible working environment.
- Annual Incentive Plan % depending on company results.
- Pension scheme and group discount on healthcare insurance.
- Training possibilities via Cornerstone/Skills Lab.
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