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Reliability and Support Specialist

2 miesięcy temu

Kraków, Lesser Poland Ibm Polska Sp. z o.o. Pełny etat

SRE Role Responsible for Cloud Infrastructure and Production Systems

At Ibm Polska Sp. z o.o., we are looking for a highly skilled Site Reliability Engineer to join our team. As a Site Reliability Engineer, you will be responsible for ensuring the reliability and performance of our cloud infrastructure and production systems.

Key Responsibilities:

  • Troubleshoot and resolve issues in critical production systems to minimize downtime.
  • Perform root cause analysis and manage incidents to ensure timely resolution.
  • Design, implement, and maintain cloud infrastructure environments in IBM Cloud.
  • Provide on-call support for Salesforce-related customer cases, adhering to SLA commitments.
  • Manage workloads and resources to maintain commitments and prevent SLA breaches.

Requirements:

  • Strong expertise in Kubernetes and cloud infrastructure management, with a preference for IBM Cloud.
  • Advanced knowledge of MS SQL Server 2022 administration, configuration, and management.
  • Proven experience in providing on-call support for critical production systems, focusing on root cause analysis.
  • Proficiency in automation platforms such as AWX.
  • Strong problem-solving skills and attention to detail.