Operations Customer Support Representative

15 godzin temu


Gdańsk, Pomerania, Polska Arla Global Shared Services Sp. z o.o. Pełny etat
Job DescriptionRole Summary

As a key member of our Customer Operations team, you will play a crucial role in delivering exceptional customer experiences.

Responsibilities include:

  • Managing daily order processing, ensuring seamless execution, and addressing customer concerns via phone and email.
  • Collaborating with cross-functional teams, including customer service, production, warehouse, and transport planning.
  • Resolving disputes efficiently, maintaining strong customer relationships, and adhering to established procedures.
  • Preparing reports for business units and maintaining accurate customer data, ensuring data integrity.
  • Participating in process improvement initiatives, contributing to project success, and reviewing documentation according to established guidelines.

This position offers a unique opportunity to make a meaningful impact on our customer satisfaction metrics and overall business performance.



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