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Customer Care

3 miesięcy temu


Katowice, Polska Bureau Veritas Group Pełny etat

Założona w 1828, firma Bureau Veritas jest światowym liderem branży TIC (Testing, Inspection and Certification). Dostarczamy wysokiej jakości usługi wspierając na co dzień klientów w spełnianiu stale rosnących wymagań związanych z jakością, bezpieczeństwem i higieną pracy, ochroną środowiska oraz odpowiedzialnością społeczną. Grupa, działająca w 140 krajach i zatrudniająca ponad 77 000 pracowników, aktywnie uczestniczy w tworzeniu standardów jakości na świecie. Kluczowe wartości Bureau Veritas to integralność i etyka, bezstronność, niezależność, orientacja na klienta oraz bezpieczeństwo w pracy. Jako firma zorientowana na ciągle zmieniające się potrzeby klientów - dynamicznie reagujemy na wyzwania współczesnego świata, dostosowując swoją ofertę do obecnych realiów.

Customer Care/Opiekun Klienta

Responsibility:

Operations:

Assist incoming clients Preparation of offers Files processing and coordination with the various Bureau Veritas entities Follow-up of clients’ files Inspection Coordination Invoicing Technical support on procedures and contract specificities to the Business Developer when applicable Maximisation of processes and design of tailored processes with respect to regulations

Inside sales

Sales Development of existing client’s portfolio Incoming Calls Sales potential identification and relay to CSE Sales Leader if substantial

Invoicing

To Support and Follow up on Cash collection for the Region

Education/Experience:

University or Business school degree First experience in operations within an international trade-related environment Fluent in Polish and English, other language is a plus

Key Competencies:

Team spirit Organised and highly committed Autonomous and Knowledge of procedures and contract specificities Ability to deal with variations in workload

We offer:

Full support and onboarding, Employment in a company with a long-standing history and stable position, which is a responsible employer, Opportunity to learn about business processes and their course at the industry leader in TIC, Benefits package.

Prosimy o zamieszczenie w aplikacji następującej klauzuli:

Wyrażam zgodę na przetwarzanie przez Bureau Veritas Polska Sp z . (administratora danych) moich danych osobowych, które zostały zamieszczone w przekazanych przeze mnie dokumentach (CV, życiorys, list motywacyjny) w celu przeprowadzenia procesu rekrutacji, zgodnie z rozporządzeniem UE 2016/679 z dnia 27.04.2016 r. (ogólne rozporządzenie o ochronie danych osobowych, Dz. Urz. UE L 119, s. 1). Zostałem poinformowany, że zgoda może zostać wycofana w dowolnym momencie, wycofanie zgody nie wpływa na zgodność z prawem przetwarzania, którego dokonano na podstawie zgody przed jej wycofaniem.