Technical Support Manager
19 godzin temu
Company Overview
Our client is a leading provider of network orchestration systems and BSS solutions, specialising in technical support and professional services.
Job Description
As a Line Manager, your role will be to shape and strengthen organisational capabilities in technical support and professional services. You'll achieve this by focusing on hiring, developing competencies, and optimising processes. Your leadership will be central to unlocking your team's potential and driving efficiency within the services domain.
Required Skills and Qualifications
You have extensive experience as a people manager, with a solid understanding of business processes in service delivery and/or support organisations. Your career includes holding customer-facing roles, giving you valuable insight into client interactions and expectations. Experience within the Telco sector and a degree in engineering or similar field are highly regarded.
Benefits
We offer a competitive employment contract, hybrid working arrangements, access to wellness programmes, training opportunities, and a dynamic work environment.
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