Technical Support Expert

23 godzin temu


Warszawa, Mazovia, Polska TeamQuest Sp. z o.o. Pełny etat
At TeamQuest Sp. z o.o., we are seeking an experienced Helpdesk Specialist to join our IT team. As a key member of our team, you will be responsible for delivering exceptional customer service, resolving technical issues, and providing expert advice on computer equipment, software, and hardware. You will also be involved in hardware and software configuration, escalation of inquiries to administrators, and other related tasks.

To succeed in this role, you will need excellent communication and problem-solving skills, as well as strong knowledge of computer systems, software, and hardware. Minimum 1 year of experience in a similar position is required, along with good knowledge of computer equipment (installation, configuration, troubleshooting) and knowledge of client operating systems Microsoft (Windows 10/11) and MS Office suite, Microsoft 365. Basic knowledge of LAN/WAN/WIFI networks, Active Directory and Microsoft 365, ability to independently solve problems and learn quickly, and knowledge of English at a level enabling reading technical documentation are also essential. Furthermore, a driving license category B is necessary for this role.

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