German Language Customer Support Professional

2 dni temu


Warszawa, Mazovia, Polska XTB Pełny etat

XBT is a leading brokerage house in the European Union, offering a range of services including trading on OTC derivative instruments. With a growing client base, we are seeking a Junior German Speaking Customer Service Specialist to join our team.

About Us

Our company values creativity, innovation and teamwork. We believe in fostering a positive and inclusive work environment that encourages collaboration and mutual respect. As a customer service specialist, you will play a critical role in ensuring our clients receive the highest level of service.

Job Description

We are looking for a highly skilled and motivated individual who can provide exceptional customer service to our German-speaking clients. The ideal candidate will have a minimum C1 level in German and B2 level in English, as well as experience in customer service.

Key Responsibilities
  • Handling customer inquiries and resolving issues in a timely manner
  • Providing accurate and helpful information to clients
  • Collaborating with internal teams to ensure seamless communication
  • Maintaining accurate records and reporting as necessary
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team environment
  • Strong analytical and problem-solving skills


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