German Language Customer Support Professional
2 dni temu
XBT is a leading brokerage house in the European Union, offering a range of services including trading on OTC derivative instruments. With a growing client base, we are seeking a Junior German Speaking Customer Service Specialist to join our team.
About UsOur company values creativity, innovation and teamwork. We believe in fostering a positive and inclusive work environment that encourages collaboration and mutual respect. As a customer service specialist, you will play a critical role in ensuring our clients receive the highest level of service.
Job DescriptionWe are looking for a highly skilled and motivated individual who can provide exceptional customer service to our German-speaking clients. The ideal candidate will have a minimum C1 level in German and B2 level in English, as well as experience in customer service.
Key Responsibilities- Handling customer inquiries and resolving issues in a timely manner
- Providing accurate and helpful information to clients
- Collaborating with internal teams to ensure seamless communication
- Maintaining accurate records and reporting as necessary
- Excellent communication and interpersonal skills
- Ability to work effectively in a team environment
- Strong analytical and problem-solving skills
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